by
Member
on
April 24, 2024
The best information I have received and bonus that it applies to all aspects and relationships in life, not just professional ones. Kudos to you!
by
Member
on
April 23, 2024
While much of what is discussed feels intuitive, having these skills explained in an organized, logical way brings them to the forefront of your consciousness.
by
Member
on
April 22, 2024
It provided good suggestions on how to phrase questions when speaking to parents on the phone or during IEP meetings. Also, the presenter reminded me that I need to be aware of my emotions and how I may come off to parents when engaging in a conversation.
by
Kate
on
April 22, 2024
I have never received this kind of information in a course before. I feel like it is something that is inevitably encountered, but I have never been given specific direction in this area.
by
Member
on
April 22, 2024
Very informative and provided relevant information when working with parents/team members.
by
jason
on
April 19, 2024
it emphasized how important emotional intelligence is
by
Regina
on
April 18, 2024
This is a topic you don't hear much about but it impacts us in every human relationship we have. I found it extremely interesting.
by
Member
on
April 18, 2024
Well developed presentation with easy to follow handouts to review and keep as a reference to reinforce my understanding.
by
Member
on
April 18, 2024
The course was excellent, but in my opinion, there should always be time left over to answer questions. By addressing questions, participants can clarify concepts and deepen their understanding of the material.
by
Member
on
April 17, 2024
In my professional life, I have worked as a SLP, special education teacher, program specialist, coordinator of dispute resolution and director of special services. I have taken many courses on solving disputes with parents. This was the first that included the critical concept of emotional intelligence.
by
Member
on
April 15, 2024
The presentation could have been more organized. There was a lot of information that is useful and could be presented differently.
by
Member
on
April 12, 2024
well made visuals, easy to follow content, clear explanations with relevant examples
by
Karen
on
April 11, 2024
The speaker gave very specific examples and ideas on how to participate in difficult conversations with parents.
by
Susan
on
April 11, 2024
Ms. Mount has always presented very practical and applicable information in her courses.
by
Member
on
April 7, 2024
Practical skills to deal with parents
by
Member
on
April 5, 2024
Relates to all areas of speech pathology despite population or location
by
Member
on
April 4, 2024
IEPs are tough, and the silence or violence and parents getting an advocate or going to the media is something I've seen over and over. I always need more tools to address these challenges.
by
Member
on
April 2, 2024
Excellent course
by
Breanne
on
April 2, 2024
Her experience was really valuable as both a parent and provider, and this information is frequently needed in our field. It was very practical.
by
Baleigh
on
April 1, 2024
I am constantly having conversations with parents, especially those with children on IEPs. This was a great refresher about the parent perspective and how to handle these difficult conversations.
by
Jill
on
March 30, 2024
Overall, this was an extremely informative seminar that taught me so much about behavioral versus sensory dysregulation/regulation.
by
Member
on
March 30, 2024
Information presented will be extremely useful in all areas of life, not just in professional relationships and work situations.Very helpful.
by
Member
on
March 30, 2024
This course included critical aspects of communication that enable professionals to manage difficult conversational situations.
by
Member
on
March 29, 2024
The visuals were very helpful
by
Alissa
on
March 28, 2024
Awesome class! Such great information.
by
Member
on
March 27, 2024
presenter was easy to follow
by
Melanie
on
March 26, 2024
It was informative and to the point!
by
Member
on
March 25, 2024
The instructors teaching style is organized and conducive to learning.
by
Member
on
March 24, 2024
The information shared in this presentation was valuable not only for the work situation but for life itself. The presenter was well organized and supplemented her presentation with personal examples.
by
Mary
on
March 23, 2024
Absolutely loved this course! Marva was engaging and shared her personal experiences to enhance this class. All special education personnel should take this class, especially administrators! Excellent class and I will remember to use my words wisely as Marva encouraged throughout this presentation!
by
Member
on
March 22, 2024
I loved the self-assessment! Reflecting and thinking about a situation that I've had in previous times in my life helped me understand how I could have worked differently.
by
Member
on
March 17, 2024
Excellent presentation of material!
by
Member
on
March 16, 2024
Great strategies !
by
Member
on
March 16, 2024
This course provided me with the tools needed to have difficult conversations with parents. Everything was explained clearly and honestly, and it gave a fresh perspective on how to have these conversations.
by
Melissa
on
March 11, 2024
The presenter related the course content to relevant real-life examples that occur in the field. She gave examples of how small changes to our own demeanor and the way we present our opinion truly does impact others and can make or break the emotional outcome of a situation.
by
Melissa
on
March 11, 2024
Helpful professionally and applicable to personal relationships, as well.
by
Member
on
March 10, 2024
I enjoyed her handouts and the format of the course
by
Nicole
on
March 9, 2024
I enjoyed listening to Marva. She had a good tone and kept me engaged. I also liked the information about Emotional intelligence and using emotional hijacking. These are things I will be even more aware of and utilize to express my feelings to others.
by
Member
on
March 9, 2024
Good practical reminders
by
Member
on
March 8, 2024
This course was full of many reminders and tips on how to engage in positive conversations with parents and how to deescalate emotional conversations. I wish some of my colleagues would take this course!
by
Member
on
March 7, 2024
This was a good topic for a course.
by
Member
on
March 6, 2024
I knew some of the information but was very surprised to learn that only 7% of communication was words WOW!!
by
Lorrie
on
March 6, 2024
AMAZING!! I am a owner and clinical director of a small practice and I 100% see how EI has more impact on our professional relationships than our technical skills. I assigned this course to our entire staff and it was eye-opening for many of us and a great springboard to identify our own triggers and weaknesses to guide future self development. AMAZING!
by
Member
on
March 6, 2024
I enjoy this topic so I'm very familiar with much of the information presented. However, for someone who has had difficulty with these situations, this is an excellent introduction to addressing conflicts in educational settings.
by
David
on
March 6, 2024
Excellent course this can also be applied to how we communicate with our own personal relationships, such as family, friends, significant others.
by
Member
on
March 5, 2024
Practical tips
by
Sheryl
on
March 2, 2024
This course provided with much to think about during meetings. The things I learned will help me in all of my interpersonal relationships.
by
Member
on
February 27, 2024
Marva was able to break it down into easy to digest chunks that are easy to apply to situations SLPs find themselves in during meetings with parents.
by
Member
on
February 21, 2024
The instructor gave examples of conversations that could happen and how to best respond.
by
Member
on
February 16, 2024
Great examples and visuals!
by
Jessica
on
February 16, 2024
very relevant and practical information that I can use right away!
by
Member
on
February 15, 2024
Having a healthy EQ and understanding it's affect on others and situations is something I constantly work on. The course confirmed and affirmed my thoughts on the matter and helped me to set some goals for my own personal development.
by
Claire
on
February 15, 2024
This was a great course! I would definitely take a longer, more involved course with the instructor on this same topic.
by
Member
on
February 15, 2024
Great information that focused on collaboration & the skills needed to gain collaboration. Good info!
by
Member
on
February 12, 2024
Lots of important information shared, experienced speaker.
by
Member
on
February 12, 2024
Awesome!
by
Member
on
February 12, 2024
Engaging presenter
by
Charlotte
on
February 11, 2024
Excellent topic and covered the materials well- could have been a two hour session
by
Member
on
February 11, 2024
I am able to take this information into my everyday work.
by
Member
on
February 9, 2024
Not enough real life examples or ways to engage the viewer
by
Member
on
February 7, 2024
Helpful information, thank you!
by
Monica
on
February 6, 2024
Articulate speaker; organized and cohesive
by
Ann
on
February 5, 2024
Great information and wording to use when dealing with difficult situations.
by
Member
on
February 5, 2024
This was the best course ever! :)
by
Elisabeth
on
February 5, 2024
Information I can begin using today. It was well organized and presented well.
by
Sabrina
on
February 3, 2024
Great course with wonderful examples. Easy to digest and was a nice review.
by
Member
on
February 1, 2024
First, I was interested in the topic because I want to strengthen my EQ in order to be a better person, in general, and a better clinician. Primarily, this was a refresher course, reviewing content I've seen before in other courses/books.
by
Ann
on
January 29, 2024
The presenter offered not only practical suggestions but gave scenarios and examples. difficult conversation are sometimes unavoidable but I can see the strategies here can turn them around to be productive. Thank you.
by
christine
on
January 29, 2024
This course sparked an interest in learning more about this topic. I will follow-up my learning by reading additional material related to this subject. Thank you.
by
Taylor
on
January 25, 2024
I think it's important to continue to support SLP's and acknowledge that challenging conversations with parents happen frequently! Thanks for touching on this subject matter!
by
Sara
on
January 25, 2024
No comment
by
Member
on
January 24, 2024
This was an excellent CEU..thank you!! Learned and took a lot from it.
by
Member
on
January 22, 2024
The emotional intelligence Quiz was very eye opening. It allowed me to see areas that I can improve on to increase my emotional intelligence. I look forward to having my team take this quiz as well. We will use this information to discuss how we are increase our emotional intelligence when working with parents and other special education professionals.
by
Loralee
on
January 21, 2024
The examples and instructors style was very helpful.
by
Member
on
January 19, 2024
A good review on how to handle difficult interpersonal situations!
by
Member
on
January 19, 2024
I've been searching for strategies to keep my emotions in check during high profile meetings and with this course I hit the jackpot! The content was direct and to the point, with actionable suggestions sprinkled throughout. THANK YOU!
by
Member
on
January 18, 2024
The slideshow in addition to the video
by
CHRISTOPHER
on
January 17, 2024
Good to see how to de-escalate difficulty situations with parents.
by
Jenny
on
January 16, 2024
This information was valuable in relating to parents
by
Rosemary
on
January 15, 2024
This course provided comprehensive information for myself and parents to understand each other that can be used daily!
by
Member
on
January 14, 2024
I liked learning about the different strategies to use when having a difficult interaction with a parent.
by
Member
on
January 11, 2024
Marva presented a sensitive and difficult topic expertly. Her organization, visuals, and delivery were straightforward and engaging.
by
Member
on
January 11, 2024
I think some examples of situations would be helpful in illustrating an approach.
by
Deborah
on
January 11, 2024
Excellent! So helpful for the type of parents/meetings that I deal with!
by
Member
on
January 9, 2024
Quality information on emotional intelligence.
by
Christine
on
January 8, 2024
Topics are needed for any provider- can be applicable for working with any health care team member
by
Katie
on
January 6, 2024
This instructor was very knowledgeable.
by
Member
on
January 6, 2024
Practical course for working with parents
by
Member
on
January 5, 2024
Relevance to real life work situations currently occuring given from the prospective of both sides
by
Allison
on
January 5, 2024
The presenter was engaging and personable, also she gave great explanations and examples!
by
Member
on
January 4, 2024
Great information
by
Lesa
on
January 2, 2024
Very to-the-point and practical information to use during daily professional communication. Presenter’s style was personable, rather than lecture. Excellent +++
by
Member
on
December 31, 2023
Presenter was knowledgeable and explained information well. She gave examples related to working with parents and difficult conversations during meetings
by
Alma
on
December 31, 2023
Communication with parents regarding their child is always very important. The ability to handle different situations is key to a healthy relationship with everyone involved with patient's theraoy.
by
Member
on
December 30, 2023
a topic people don't always speak about
by
Member
on
December 30, 2023
It gave tips for speaking with parents.
by
Jessica
on
December 30, 2023
This course was excellent due to the things I can take away to use in IEP meetings!
by
Member
on
December 30, 2023
The presenter spent extensive time and effort explaining the topic effectively within the allotted time frame.
by
Member
on
December 29, 2023
The speaker knew a lot about the topic and was very passionate about sharing it during the presentation.
by
Member
on
December 29, 2023
powerpoint slides were clear and concise. i often collaborate with my students' parents and this course was helpful in understanding how to navigate certain situations. I have a better understanding of emotional intelligence
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