by
Member
on
March 17, 2024
Excellent presentation of material!
by
Member
on
March 16, 2024
Great strategies !
by
Member
on
March 16, 2024
This course provided me with the tools needed to have difficult conversations with parents. Everything was explained clearly and honestly, and it gave a fresh perspective on how to have these conversations.
by
Melissa
on
March 11, 2024
The presenter related the course content to relevant real-life examples that occur in the field. She gave examples of how small changes to our own demeanor and the way we present our opinion truly does impact others and can make or break the emotional outcome of a situation.
by
Melissa
on
March 11, 2024
Helpful professionally and applicable to personal relationships, as well.
by
Member
on
March 10, 2024
I enjoyed her handouts and the format of the course
by
Nicole
on
March 9, 2024
I enjoyed listening to Marva. She had a good tone and kept me engaged. I also liked the information about Emotional intelligence and using emotional hijacking. These are things I will be even more aware of and utilize to express my feelings to others.
by
Member
on
March 9, 2024
Good practical reminders
by
Member
on
March 8, 2024
This course was full of many reminders and tips on how to engage in positive conversations with parents and how to deescalate emotional conversations. I wish some of my colleagues would take this course!
by
Member
on
March 7, 2024
This was a good topic for a course.
by
Member
on
March 6, 2024
I knew some of the information but was very surprised to learn that only 7% of communication was words WOW!!
by
Lorrie
on
March 6, 2024
AMAZING!! I am a owner and clinical director of a small practice and I 100% see how EI has more impact on our professional relationships than our technical skills. I assigned this course to our entire staff and it was eye-opening for many of us and a great springboard to identify our own triggers and weaknesses to guide future self development. AMAZING!
by
Member
on
March 6, 2024
I enjoy this topic so I'm very familiar with much of the information presented. However, for someone who has had difficulty with these situations, this is an excellent introduction to addressing conflicts in educational settings.
by
David
on
March 6, 2024
Excellent course this can also be applied to how we communicate with our own personal relationships, such as family, friends, significant others.
by
Member
on
March 5, 2024
Practical tips
by
Sheryl
on
March 2, 2024
This course provided with much to think about during meetings. The things I learned will help me in all of my interpersonal relationships.
by
Member
on
February 27, 2024
Marva was able to break it down into easy to digest chunks that are easy to apply to situations SLPs find themselves in during meetings with parents.
by
Member
on
February 21, 2024
The instructor gave examples of conversations that could happen and how to best respond.
by
Member
on
February 16, 2024
Great examples and visuals!
by
Jessica
on
February 16, 2024
very relevant and practical information that I can use right away!
by
Member
on
February 15, 2024
Having a healthy EQ and understanding it's affect on others and situations is something I constantly work on. The course confirmed and affirmed my thoughts on the matter and helped me to set some goals for my own personal development.
by
Claire
on
February 15, 2024
This was a great course! I would definitely take a longer, more involved course with the instructor on this same topic.
by
Member
on
February 15, 2024
Great information that focused on collaboration & the skills needed to gain collaboration. Good info!
by
Member
on
February 12, 2024
Lots of important information shared, experienced speaker.
by
Member
on
February 12, 2024
Awesome!
by
Member
on
February 12, 2024
Engaging presenter
by
Charlotte
on
February 11, 2024
Excellent topic and covered the materials well- could have been a two hour session
by
Member
on
February 11, 2024
I am able to take this information into my everyday work.
by
Member
on
February 9, 2024
Not enough real life examples or ways to engage the viewer
by
Member
on
February 7, 2024
Helpful information, thank you!
by
Monica
on
February 6, 2024
Articulate speaker; organized and cohesive
by
Ann
on
February 5, 2024
Great information and wording to use when dealing with difficult situations.
by
Member
on
February 5, 2024
This was the best course ever! :)
by
Elisabeth
on
February 5, 2024
Information I can begin using today. It was well organized and presented well.
by
Sabrina
on
February 3, 2024
Great course with wonderful examples. Easy to digest and was a nice review.
by
Member
on
February 1, 2024
First, I was interested in the topic because I want to strengthen my EQ in order to be a better person, in general, and a better clinician. Primarily, this was a refresher course, reviewing content I've seen before in other courses/books.
by
Ann
on
January 29, 2024
The presenter offered not only practical suggestions but gave scenarios and examples. difficult conversation are sometimes unavoidable but I can see the strategies here can turn them around to be productive. Thank you.
by
christine
on
January 29, 2024
This course sparked an interest in learning more about this topic. I will follow-up my learning by reading additional material related to this subject. Thank you.
by
Taylor
on
January 25, 2024
I think it's important to continue to support SLP's and acknowledge that challenging conversations with parents happen frequently! Thanks for touching on this subject matter!
by
Sara
on
January 25, 2024
No comment
by
Member
on
January 24, 2024
This was an excellent CEU..thank you!! Learned and took a lot from it.
by
Member
on
January 22, 2024
The emotional intelligence Quiz was very eye opening. It allowed me to see areas that I can improve on to increase my emotional intelligence. I look forward to having my team take this quiz as well. We will use this information to discuss how we are increase our emotional intelligence when working with parents and other special education professionals.
by
Loralee
on
January 21, 2024
The examples and instructors style was very helpful.
by
Member
on
January 19, 2024
A good review on how to handle difficult interpersonal situations!
by
Member
on
January 19, 2024
I've been searching for strategies to keep my emotions in check during high profile meetings and with this course I hit the jackpot! The content was direct and to the point, with actionable suggestions sprinkled throughout. THANK YOU!
by
Member
on
January 18, 2024
The slideshow in addition to the video
by
CHRISTOPHER
on
January 17, 2024
Good to see how to de-escalate difficulty situations with parents.
by
Jenny
on
January 16, 2024
This information was valuable in relating to parents
by
Rosemary
on
January 15, 2024
This course provided comprehensive information for myself and parents to understand each other that can be used daily!
by
Member
on
January 14, 2024
I liked learning about the different strategies to use when having a difficult interaction with a parent.
by
Member
on
January 11, 2024
Marva presented a sensitive and difficult topic expertly. Her organization, visuals, and delivery were straightforward and engaging.
by
Member
on
January 11, 2024
I think some examples of situations would be helpful in illustrating an approach.
by
Deborah
on
January 11, 2024
Excellent! So helpful for the type of parents/meetings that I deal with!
by
Member
on
January 9, 2024
Quality information on emotional intelligence.
by
Christine
on
January 8, 2024
Topics are needed for any provider- can be applicable for working with any health care team member
by
Katie
on
January 6, 2024
This instructor was very knowledgeable.
by
Member
on
January 6, 2024
Practical course for working with parents
by
Member
on
January 5, 2024
Relevance to real life work situations currently occuring given from the prospective of both sides
by
Allison
on
January 5, 2024
The presenter was engaging and personable, also she gave great explanations and examples!
by
Member
on
January 4, 2024
Great information
by
Lesa
on
January 2, 2024
Very to-the-point and practical information to use during daily professional communication. Presenter’s style was personable, rather than lecture. Excellent +++
by
Member
on
December 31, 2023
Presenter was knowledgeable and explained information well. She gave examples related to working with parents and difficult conversations during meetings
by
Alma
on
December 31, 2023
Communication with parents regarding their child is always very important. The ability to handle different situations is key to a healthy relationship with everyone involved with patient's theraoy.
by
Member
on
December 30, 2023
a topic people don't always speak about
by
Member
on
December 30, 2023
It gave tips for speaking with parents.
by
Jessica
on
December 30, 2023
This course was excellent due to the things I can take away to use in IEP meetings!
by
Member
on
December 30, 2023
The presenter spent extensive time and effort explaining the topic effectively within the allotted time frame.
by
Member
on
December 29, 2023
The speaker knew a lot about the topic and was very passionate about sharing it during the presentation.
by
Member
on
December 29, 2023
powerpoint slides were clear and concise. i often collaborate with my students' parents and this course was helpful in understanding how to navigate certain situations. I have a better understanding of emotional intelligence
by
Member
on
December 29, 2023
The speaker was excellent! It was clear from her own words, tone, and facial expression that she has spent a lot of time reflecting on her own self as well as pursuing knowledge about this topic. From the principles down to the action steps down to the examples in every slide, the speaker made the content accessible and cultivated my desire to know more and improve in this area. EQ is oft neglected but shouldn't be. It affects every interaction we have, for good or ill.
by
Member
on
December 29, 2023
slow paced
by
Caroline
on
December 29, 2023
I loved this course! It was practical help for these very difficult discussions that often arise!
by
Jamie
on
December 29, 2023
As a school based SLP, this session was very relatable. Every IEP team member should participate in this session!
by
Jaclyn
on
December 29, 2023
The talking points for reframing a parent's anger.
by
Rhonda
on
December 28, 2023
Great speaker and information -- love the accent!
by
Member
on
December 28, 2023
This course was filled with great practical steps to dealing with difficult conversations and I want to watch it repeatedly to remind myself! I appreciated the great information.
by
Member
on
December 28, 2023
I really enjoyed the self-reflection part of the course so I can take the step to become a better communicator.
by
Member
on
December 27, 2023
Awesome tips for emotionally charged conversations! Great reminders to regulate your own emotions and communication.
by
Jennifer
on
December 27, 2023
This course offered solid information that I can immediately start using when returning to work. I intend on sharing this information with my school lead because it's so important. I learned things about myself and how I can implement change when faced with a difficult discussion with either a parent or co-worker.
by
Jessica
on
December 27, 2023
The speaker was confident and had a lot of real life experience
by
Member
on
December 27, 2023
Great course about knowing how to talk to parents.
by
Laura
on
December 27, 2023
Marva was authentic about her own abilities and how she has grown in emotional intelligence. Her presentation was well thought out and presented clearly in a manner that was conducive to learning. I highly recommend this course to others as I believe we all have had or will experience the parent that is worried and fearful about their child's future.
by
Jessica
on
December 27, 2023
It was very specific and provided several examples, which I find especially helpful.
by
Member
on
December 27, 2023
Great tips for difficult conversations
by
Member
on
December 26, 2023
The instructor was phenomenal! You can tell she cares about the topic and has personally implemented her strategies with success.
by
Diana
on
December 25, 2023
loved the handouts and examples
by
Member
on
December 24, 2023
Great information. I love that there are charts that clearly summarize the information and strategies. I work in home health and can use the strategies in my practice.
by
Member
on
December 23, 2023
Excellent overview of information that can improve our relationships and interactions at work. Definitely worth watching.
by
Mindy
on
December 22, 2023
Different topic that I've never really thought about, or had any training on. Well laid out.
by
Member
on
December 22, 2023
I especially liked the inclusion of the EQ quiz for those of us who are new to emotional intelligence.
by
Member
on
December 21, 2023
I loved that it made my look ay myself
by
Member
on
December 21, 2023
Good info presented in an organized manner.
by
Member
on
December 20, 2023
Goood to know
by
Anna
on
December 20, 2023
Really fantastic course - applicable to life, work and all relationships. Thank you for creating this topic!
by
Stacey
on
December 19, 2023
BEST course I've taken that will affect all areas of my job!
by
Jeanne
on
December 18, 2023
Liked the way she presented her information so clearly and her charts were great and aided in comprehension.
by
Mackenzie
on
December 18, 2023
I deal with many parents working in the school setting and have found myself in difficult conversations. This course gave more insight in how to properly handle these conversations.
by
Cheryl
on
December 15, 2023
I feel that my EQ is pretty good but this was a great review/refresher and Marva was an engaging presenter. Thank you.
by
Member
on
December 14, 2023
some good suggestions on helping to address difficult conversations...her test in the beginning had 18 questions rather than the 20 she mentioned which was also mentioned by the moderator at the end.
by
Laura
on
December 13, 2023
I appreciated that Marva shared specific examples of phrases to use in difficult meetings and the use of the EQ assessment to be self-reflective about areas to improve.
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