by
Member
on
December 3, 2025
Examples given
by
Member
on
December 2, 2025
Hard conversations in all parts of life... these were good ideas and resources when going into those tough scenarios.
by
Member
on
November 29, 2025
Learning new ways to interact with parents in IEP meetings
by
Member
on
November 24, 2025
Crucial conversations with parents and how to navigate that.
by
Kimberly
on
November 18, 2025
The address of EQ in real life situations.
by
Member
on
November 17, 2025
Great to learn about all the factors for communication and conflict resolution within interactions, especially IEP meetings.
by
Member
on
November 15, 2025
The quiz
by
Member
on
November 11, 2025
really excellent tips that apply to many facets of life, not just ieps
by
Anita
on
November 11, 2025
Very practical information on how to have emotionally intelligent conversations!
by
Jennifer
on
November 11, 2025
I thought the concept of EQ was very well explained throughout the entire course. The visuals and examples were excellent as a means of increasing understanding of when and how to employ these techniques.
by
Member
on
November 11, 2025
Love this course! Thank you for sharing. This is an important and often looked-over area of the job that we don't often get training or support with.
by
Member
on
November 10, 2025
The self reflection was great and an important part of our job.
by
Member
on
November 10, 2025
content
by
Member
on
November 10, 2025
I loved learning more about how I can help parents during high stress meetings and how I can become more aware of my emotions and behaviors.
by
Member
on
November 7, 2025
This course is applicable to all kinds of relationships, both personal and professional. I believe courses like these would be a positive addition to ASHA requirements to support effective and healthy communication.
by
Hannah
on
November 7, 2025
Great information to improve the quality of conversations with parents for positive outcomes.
by
caitlin
on
November 4, 2025
This course provided valuable information on how to work collaboratively with parents, make them feel heard and to work through defensiveness and create understanding and a supportive environment.
by
Amy
on
November 3, 2025
real world examples
by
Julia
on
November 3, 2025
great information
by
Member
on
October 31, 2025
Wonderful insight
by
Jennifer
on
October 31, 2025
It was a great course if you are having difficult IEP meetings. It is a misleading title though because I thought the course would be about having to talk to parents about difficult diagnoses or referrals, or helping parents in denial. I thought the course would be about difficult conversations in the therapeutic setting. The title should change so people know it is really only about IEP meetings. I do not work in a school setting and would not have taken it.
by
Member
on
October 30, 2025
She provided great information and strategies that are useful in so many situations, even in our personal lives.
by
Member
on
October 27, 2025
Understanding emotional intelligence is very important not just when dealing with parents, but people in general
by
Member
on
October 27, 2025
The course was full of good reminders and I really like the self eval.
by
Member
on
October 27, 2025
I appreciated the strategies and tip that were shared regarding difficult IEP meetings and how to keep the students best interest in mind while also actively listening to the parent's/caregiver's perspectives/
by
Member
on
October 26, 2025
This course was valuable because it provided tools for navigating difficult conversations with parents in a respectful, confident, and emotionally intelligent manner
by
Member
on
October 23, 2025
The instructor's personal insight as a mother of a child who needed medical care and multiple therapies were appreciated. It can be difficult when there is conflict working with families and having a plan and specific steps to ensure open dialogue where everyone feels heard and respected, is essential. Her tips for having these discussions were excellent.
by
Member
on
October 21, 2025
Loved the reminder that this is difficult for parents and compassion, body language and our approach can make a huge difference. Nothing is personal! It is all about their baby.
by
Member
on
October 21, 2025
This course uses great verbage and concepts to help remember when communicating with parents.
by
Kristen
on
October 20, 2025
This is one of the best courses I've taken in a long time. It was so practical not only to my professional life but also to all my other relationships. I will definitely be looking at the slides regularly to remind myself of all of the nuggets of wisdom I gained from this course!
by
Willard
on
October 19, 2025
I believe that the topic is multidimensional, insofar that it has application for peer-to-peer—especially in a field that is over 95 percent female. The background material and content was relevant and was a good refresher from my first seminar on emotional intelligence. I am late in my career and It has been helpful for me to change my expectations rather than lower them among peers. This course would be beneficial for those who may struggle with self-awareness, trust, respect, and inclusion.
by
Tamika
on
October 19, 2025
I feel like this course has helped me increase my confidence level when faced with challenging discussions by providing practical everyday strategies that can be applied easily in difficult conversations.
by
Member
on
October 16, 2025
Enjoyed listening to her accent and tone!
by
Member
on
October 15, 2025
Decent.
by
Member
on
October 15, 2025
Marva did a great job providing examples of what emotional intelligence looks like and how to handle conflict in meeting with parents. I have had similar situations and she gave me great ideas for how to handle challenges with greater confidence and empathy.
by
Linda
on
October 11, 2025
Everything was cohesive. I loved that the questions were marked but not sequential - She had my attention
by
Member
on
October 10, 2025
Practical
by
Steve
on
October 9, 2025
Good suggestions for me to use in my communication with parents when talking about their child's problems and/or progress.
by
Sandra
on
October 7, 2025
I learned about the importance of truly listening instead of just formulating a response for when it would be my turn to speak.
by
Member
on
October 6, 2025
very well presented and easy to follow
by
Jacqueline
on
October 6, 2025
This is a great resource
by
Jeanne
on
October 5, 2025
The information was well presented and helpful!
by
Member
on
October 3, 2025
Information that is helpful in all aspects of life
by
Rochelle
on
October 3, 2025
It tackled a big part of a school-based SLP's job.
by
Susan C
on
October 3, 2025
The course was interesting and informative
by
Member
on
October 2, 2025
Important information for our field!!
by
Marisa
on
October 2, 2025
straightforward and clear information
by
Member
on
October 1, 2025
The information
by
Member
on
September 28, 2025
10 tips
by
Grace
on
September 28, 2025
The information was well presented.
by
Sara
on
September 25, 2025
Information packed with scenarios provided. Researched information
by
Member
on
September 25, 2025
This course provided a lot of great information.
by
Member
on
September 24, 2025
Soooo needed. I am going to recommend this to my special ed director for our entire department!
by
Connie
on
September 23, 2025
It is good to know strategies for handling difficult conversations.
by
Member
on
September 18, 2025
The presenter was very knowledgeable in this area and provided many different strategies, as well as visual supports, when you find yourself in a difficult or challenging conversation.
by
Christina
on
September 18, 2025
I have parent meetings weekly, so the course was full of good reminders.
by
Member
on
September 17, 2025
The information was great. I wish there was more time to more thoroughly go through some of the slides and delve deeper into techniques and strategies.
by
Member
on
September 17, 2025
Very helpful with IFSP meetings and discussing recommendations with parents.
by
Kelli
on
September 9, 2025
Love this topic! Also, so true that your IQ does not equal your EQ! I have seen this so many times in my work settings and social situations with friends and family. Such practical advice and insights that can be implemented immediately.
by
Member
on
September 8, 2025
Applicable to my daily job.
by
Member
on
September 6, 2025
Even though I have been in many difficult and high profile IEP’s with hostile advocates, due process hearing, and learned through experiences, I found new strategies and information that will practically help me through future meetings. Since many meetings tend to be emotionally charged these provide strategies for descalation for both myself and others in the conversation.
by
Member
on
September 3, 2025
Such great info for potentially contentious meetings!
by
Member
on
September 2, 2025
It was informative and had an approach I haven't seen before.
by
Mary
on
August 31, 2025
The course offered practical guidelines for navigating difficult conversations with parents who disagree with professionals' assessment of their child or recommendations for services. Active listening, empathy, respect, and sensitivity to their perspectives and emotions is critical for successful resolution.
by
Sonia
on
August 30, 2025
These were great reminders of things to think about when having difficult conversations.
by
Jamie
on
August 28, 2025
I enjoyed the topic and felt I learned a lot.
by
Member
on
August 25, 2025
This is practical information that everyone can use.
by
Lorlyn Lanette
on
August 25, 2025
Therapist demonstrated humility and was transparent about growth in emotional intelligence
by
Member
on
August 24, 2025
I liked that the presenter gave actual examples of phrases to use to diffuse situations in states of heightened emotions.
by
Member
on
August 23, 2025
This topic is so needed as so often the knowledge is just assumed! But particularly the school systems are rife with upset and a system that perpetuates. I also really appreciate the references and the presenters vulnerability! One note: both EQ and IQ can change!
by
Member
on
August 21, 2025
Personal examples
by
Denise
on
August 20, 2025
Marva Mount continues to deliver amazing courses that always improve my practice. I'm so thankful for this learning platform and presenters like Marva she's one of my all time favorites.
by
Member
on
August 20, 2025
She was easy to listen to kept my attention so that I could follow along easily
by
Member
on
August 19, 2025
Hands down the most useful course I have taken on this site, and I have taken m.a.n.y.
by
Member
on
August 15, 2025
Information was helpful. Pretty surface level information presented.
by
Member
on
August 14, 2025
Very relevant information, great information that can be easily applied to situations that are encountered particularly within the school setting
by
Dorothy
on
August 13, 2025
This was a great course and covered topics that are really relevant for me!Loved the questions and the framework, self awareness, self management, social awareness, social management.Most of all, I really thought the quote about going from a Viewpoint to a viewing point was very insightful!!
by
Ana
on
August 12, 2025
Gives more information in order to remove emotions from meetings.
by
Member
on
August 9, 2025
contains reminders about how to handle the difficult situations in meetings we often encounter
by
Member
on
August 8, 2025
I enjoyed the strategies to use to deescalate a difficult situation
by
Member
on
August 7, 2025
The topic is so relevant to SLPs in educational settings.
by
Member
on
August 7, 2025
I needed this as a reminder and learned some new ideas. Anger vs. upset
by
Barbara
on
August 5, 2025
She was an engaging speaker. I liked the EQ test that she provided.
by
Member
on
August 5, 2025
Easy to follow along and interesting topic.
by
Michelle
on
August 5, 2025
Well explained
by
Christine
on
August 4, 2025
I learned from the self-reflection and components to overcome a difficult situation.
by
Member
on
August 4, 2025
As a clinician who has done undergraduate, graduate and CF supervision, I would recommend this course for anyone who will attend an IEP or parent meeting, and as a "refresher" for all clinicians involved in family care.
by
Susan
on
August 3, 2025
Great course with relevant examples on how to implement strategies for productive conversations, problem solving.
by
Nancy
on
August 3, 2025
I enjoyed the presentation. We all have situations when we are dealing with difficult parents and or clients and learning alternative ways of dealing/understanding is always helpful.
by
Member
on
August 2, 2025
great real world application
by
Member
on
August 1, 2025
The ideas presented are a framework to help me determine what went well or not so well.
by
Member
on
July 31, 2025
In my position as School Principal with students with severe learning disabilities, I am constantly involved in conversations with parents regarding their child and their needs and this course pointed out strategies to de-escalate a difficult conversation.
by
Member
on
July 30, 2025
This course provided excellent background and introductory information for me from which to further my study and hopefully integrate into my work.
by
Member
on
July 29, 2025
I loved the content!
by
Janet
on
July 26, 2025
Enjoyable, necessary topic to continue to think about and develop personally and professionally, and be able to share this information sensitively and appropriately with others!
by
Member
on
July 25, 2025
Helpful both in and out of the workplace
by
Michelle
on
July 24, 2025
This course is a "must-see!" It was informative, insightful, and eye-opening!! I was interested from the beginning to the end and have taken away so many strategies to use during those intense interactions with parents!! Thank you!! And, an additional bonus is that the things I learned today can be used in both my personal and professional life to improve my communication skills while in a difficult situation. Thank you!
by
Molly
on
July 23, 2025
Great information on how to handle difficult parent meetings
by
Member
on
July 21, 2025
I liked the Emotional Intelligence quiz
by
Denise
on
July 19, 2025
Easy to stay focused
No more reviews to load.
