by
Sophia
on
October 2, 2022
Very thorough and detailed presentation.
by
Brittany
on
October 1, 2022
Need more examples
by
Elizabeth
on
September 29, 2022
Great information for my professional and personal life situations.
by
Member
on
September 29, 2022
Clear, practical tips and advice on communicating during conflict in IEPs
by
Member
on
September 29, 2022
10 Tips for Handling Conflict
by
Raven
on
September 29, 2022
I liked that she gave a lot of examples and stayed with the same problem throughout the entire course, meaning she used one problem solving scenario and was consistent with that specific scenario to use each tool as a solution.
by
Member
on
September 28, 2022
that Pie chart is such a great visual for those non-verbal kiddos we serve!
by
Carole Ann
on
September 28, 2022
Was disappointed that the instructor chose to read the transcript to us rather than speaking from her knowledge or experience. When she first spoke of her son having been injured during the war and was keenly aware of what the parent experienced as a different participant in meetings with service providers etc., I was hoping to hear some insightful revelations from these two unique positions. Unfortunately, we didn't hear about it. Perhaps this is too painful a reality to delve into now.
by
susan
on
September 28, 2022
The presenter was excellent! The outline and visual charts were easy to follow. Great strategies for anyone going into a difficult meeting. Exceelent presentation!
by
Julie
on
September 27, 2022
Information helps in dealing with parents as well as other staff members.
by
Renee
on
September 27, 2022
Great information on how to become more self aware and handle our triggers. This will go a long way to allowing us to handle others.
by
Cynthia
on
September 27, 2022
It was a new topic for me and one that is important to have a better understanding of.
by
Member
on
September 26, 2022
The presenter held my attention & I personally liked the subject matter. It's interesting because when I initially started the webinar I had a thought of "I'm pretty emotionally intelligent already". This course opened my eyes to some blind spots & is a testiment to the fact that the our emotional intelligence & empathy is an inside job that's never really done.
by
Member
on
September 26, 2022
Clear and helpful tips
by
Jeanne
on
September 26, 2022
Presenter obviously has the experience and knowledge to share rich information on a difficult topic. Well organized and helpfu.
by
Member
on
September 25, 2022
This course really made me realize I need to do a lot more self-awareness and work in this area and the importance of helping my therapists in this area as well.
by
Margaret
on
September 24, 2022
I appreciated her insight. I will apply these ideas both to my work as an SLP and as a mother of spirited children. :)
by
Member
on
September 24, 2022
perspective in how to engage with parents
by
Member
on
September 22, 2022
Positive impact.
by
Amy
on
September 22, 2022
Visual charts
by
Shelley
on
September 22, 2022
It emphasized the responsibility of the SLP to be self-aware
by
Member
on
September 22, 2022
The speaker was very knowledgable on the topic and seems to have experience with dealing with difficult conversations.
by
Tiffany
on
September 20, 2022
The humility and transparency of the presenter helped make this course excellent.
by
Jacqueline
on
September 20, 2022
This is a subject matter that is not discussed but is so very important.
by
Jordan
on
September 19, 2022
Such practical info!
by
Allison
on
September 19, 2022
references
by
Susan
on
September 19, 2022
Gave me some stages to use during an IEP meeting with parents.
by
Member
on
September 18, 2022
Excellent and much-needed information in a growing prevalence of litigious parents and advocates.
by
Member
on
September 18, 2022
This course is very related to the growing unease of parents and IEP meetings. It was very helpful with giving us strategies on how to diffuse uncomfortable situations when they arise. Thank you!
by
Jennifer
on
September 18, 2022
I liked the presenter a lot!
by
Member
on
September 17, 2022
This presentation gave such kind and compassionate ways to work not just with parents but with all our clients' advocates. I work in a long-term care setting and interact with lots of "helicopter children." These folks are dealing with grief, despair, and frustration. The strategies given in this course will help me to navigate those emotions with understanding and sympathy.
by
Member
on
September 16, 2022
This course definitely gave some great tips and tricks in dealing with difficult situations and parents!
by
Member
on
September 16, 2022
Nice topic
by
Member
on
September 15, 2022
Great information on Emotional Intelligence and handling conflict - I am interested in learning more about my own EQ now!
by
Alexandra
on
September 15, 2022
great course
by
Suzanna
on
September 14, 2022
I loved the real world examples that were used and the suggestions on how to react to them.
by
Christine A
on
September 14, 2022
This course is so important not only in our meetings, but in everyday activities and encounters.
by
Rachel
on
September 14, 2022
It's important to learn how to have a good working relationship with parents even if you don't always agree.
by
Kandice
on
September 14, 2022
AMAZING presentation, will be recommending for all of my colleagues. Excellent présenter and phénoménal content!
by
Member
on
September 14, 2022
I really enjoyed how she applied Emotional Intelligence to the speech pathology profession.
by
Stephanie
on
September 14, 2022
The presenter
by
Member
on
September 13, 2022
I can see how EI would positively impact the workplace; I wish more organizations would look into this.
by
Martha
on
September 12, 2022
Emotional IQ test was really helpful. While I’m good at most of those areas, I need to work on my self management/control—definitely let my feelings shake me up.
by
Member
on
September 12, 2022
Very applicable and self reflecting
by
Brenda
on
September 12, 2022
The presenter was knowledgeable, presented information in a clear and understandable way and the visuals used supported the presented information.
by
Karen Dianne
on
September 11, 2022
the presenter
by
Member
on
September 11, 2022
SWould have liked more examples of how to do the Top 10 Tips at end; that is, specific examples of statements that reframe negatives, clarify interests or acknowledge feelings etc. This part of presentation was rushed through
by
Sandra
on
September 9, 2022
i enjoyed her kind voice and attitude.
by
Wendy
on
September 9, 2022
Great speaker!
by
Janine
on
September 9, 2022
The disucssion on emtional intelligence and recognizing your own strengths/weaknesses.
by
Crystal
on
September 9, 2022
Very thorough and deep subject. We've all encountered hostile staff/parents/family...these strategies will work in those situations as well.
by
Jen
on
September 8, 2022
New/unfamiliar topic to me presented in an effective manner.
by
Darla
on
September 7, 2022
I love learning about Emotional Intelligence and understanding better ways to communicate with others who may be defensive and angry. It is a good reminder on monitoring my own behavior.
by
Kathleen
on
September 7, 2022
Super applicable
by
Kari
on
September 7, 2022
Good for all environments
by
Kathleen
on
September 7, 2022
Very informative and great examples to carryover during my work.
by
Member
on
September 6, 2022
I enjoyed this course and the detailed information. The presenter gave some nice examples and even more examples or video models, even if scripted, would be helpful.
by
Member
on
September 6, 2022
I've never formally learned about this topic, so it's always good to learn more about "soft skills" like this!
by
Member
on
September 4, 2022
You could tell that the speaker spoke from a place of empathy. The message and content she conveyed came across as wanting other practitioners to do the same when working with families.
by
Member
on
September 2, 2022
I love having the charts to show me how to phrase questions and how to say things in a way to help de-escalate a situation. I also know that these things need to be practiced before these encounters happen.
by
Julie
on
September 1, 2022
Presenter applied it to situations that are frequent occurrences in the classroom setting.
by
Member
on
August 31, 2022
Learned some new language to use when considering relationships with parents.
by
Eleni
on
August 31, 2022
I will absolutely take what was in this course when I approach tough and contentious situations!
by
Terri
on
August 31, 2022
Excellent. So much to work on here but great to have the information!
by
Caitlin
on
August 31, 2022
Remember the limbic system is a physical part of us, we're not just being emotional for no reason!
by
Susan
on
August 30, 2022
Presenter explained the information and gave examples, as well as case scenarios. She made it relevant to various situations.
by
Yocheved
on
August 30, 2022
Pleasant, interesting and valuable tips to keep in mind when dealing with parents and coworkers.
by
Member
on
August 29, 2022
Not very engaging.
by
Monica
on
August 29, 2022
Great information on the importance of being aware of your cultural biases
by
Michelle
on
August 29, 2022
was well organized
by
Member
on
August 29, 2022
Very relevant topic in todays world.
by
Brenda
on
August 29, 2022
This course was AWESOME!!!
by
Elizabeth
on
August 29, 2022
This was an excellent, very helpful course that is very applicable to my job.
by
Megan
on
August 28, 2022
It was very relatable and I was able to look at myself as well as those I serve
by
amy
on
August 28, 2022
Helpful information about situations that may arise unexpectedly
by
Deborah
on
August 27, 2022
Fantastic and much needed topic to know about. These skills could pertain and apply to all relationships.
by
Member
on
August 27, 2022
The presenter was very clear and concise. She also repeated her important information for successful meetings/ conversations with parents.
by
Member
on
August 26, 2022
True understanding of the issues we face in difficult conversations; there were a few too many "lists" of things to try to remember, perhaps fewer could have just been elaborated on.
by
Member
on
August 26, 2022
Great presentation. Good delivery of information.
by
Moly
on
August 26, 2022
The course was very well explained which gave clarity of how should i go about interacting with parent body.
by
Member
on
August 25, 2022
The more years I am working, the more I learn that understanding emotional intelligence and helping our clients feel supported are more important than our clinical knowledge. This webinar provides a framework for understanding emotional intelligence in ourselves and in our clients, approaches for helping our clients feel heard and validated, and practical strategies for managing and navigating difficult conversations.
by
Member
on
August 25, 2022
Good information on EQ and clear presentation.
by
Meredith
on
August 24, 2022
This topic is so relevant in my practice, because I have many difficult conversations with parents. This is especially helpful for new grads learning to navigate hard topics with caregivers. I liked that practical suggestions were given in addition to explanations of the concepts.
by
Lori-Lee
on
August 24, 2022
The presenter gave useful strategies when communicating with parents as well as descalating tense situations that I can use immediately.
by
Lori
on
August 24, 2022
I've had IEP meetings for over 30 years and this course helped open my eyes. Thank you Marva
by
Rachelle
on
August 23, 2022
The presentation was clear and vey practical for the clinical setting.
by
Member
on
August 23, 2022
Active and engaging discussion. Well organized and well presented.
by
Kelly
on
August 23, 2022
Helpful suggestions of how to deal with difficult parents
by
Megan
on
August 23, 2022
This course was excellent because it focused on skills that all people need in order to have the most successful outcomes, especially in difficult conversations. Everyone, not just SLPs, would benefit from learning about this topic!
by
Member
on
August 23, 2022
breaking down how to deal with conflict
by
Dianna
on
August 23, 2022
Thoroughly covered the subject matter and gave many descriptions of each new concept.
by
Barbara
on
August 22, 2022
These are the strategies that I have learned to use in my 32 years of teaching. They work.
by
Mikayla
on
August 22, 2022
Very user friendly!
by
Kelli
on
August 22, 2022
This class was excellent for all tough conversations to be had professionally and personally.
by
Lorre
on
August 21, 2022
The speaker's presentation was professional yet relatable and therefore, easy to listen to
by
Rocio
on
August 21, 2022
It was applicable to real life situations and the solutions are attainable.
by
Joan
on
August 20, 2022
I learned So much about myself and strategies I can use to keep meetings moving to minimize conflicts.
by
Member
on
August 20, 2022
Very pertinent to an upcoming conversation!
by
Member
on
August 20, 2022
organiztation and content
by
Lynn
on
August 19, 2022
The visuals were helpful
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