by
Member
on
March 22, 2023
The instructor was entertaining and knowledgeable.
by
Karen
on
March 19, 2023
Approaching a difficulty IEP review. Gave very informative approaches to how to best keep everyone's thoughts and needs as a top priority.
by
Madeline
on
March 18, 2023
Laid out well, easy to apply to work setting
by
Member
on
March 16, 2023
The course focused on an area that I did not receive much formal training.
by
Member
on
March 15, 2023
Enjoyed the topic.
by
Nancy
on
March 14, 2023
Instructor has experience becasue of chld with hearing problem. She was able to give insights based on her expeireinces that went along with evidenced based info.
by
Donna
on
March 12, 2023
She gave practical applications taken not only from her experience as an SLP but also from her experience as a parent.
by
Member
on
March 10, 2023
It gave me an understanding of empathy vs sympathy
by
Amanda
on
March 10, 2023
Very good information to reacquaint myself with!
by
Member
on
March 8, 2023
good real world information, presented well, easy to understand, made sense
by
Emily
on
March 8, 2023
The good perspective
by
Alicyn
on
March 5, 2023
I was very pleased to see that the presenter emphasized the importance of empathy within the context of challenging communicative contexts, as well as encouraging the understanding of how positive change is related to the facilitation of one's strengths and abilities.
by
Member
on
March 5, 2023
Unique way of looking at resolving difficult situations.
by
Member
on
March 1, 2023
Great information about communicating in difficult situations. Speaker was great and her examples even with her family really changed the perspective.
by
Karyn
on
February 28, 2023
Kelli Marshall was able to break down the learning outcomes and apply them to individual practice. Motivational interviewing strategies is a very important concept when communicating with others.
by
Laura
on
February 28, 2023
This information will not only help me in the work environment, but with other relationships outside the work place.
by
Karen
on
February 25, 2023
The instructor really gave alot of "food for thought." I really need to focus on listening more to parents, rather than just telling them the weakness of the child, I really want to listen to them tell me about the child's strengths.
by
Member
on
February 25, 2023
Important to continually evaluate communication and delivery skills
by
Member
on
February 25, 2023
Nice presentation.
by
Member
on
February 21, 2023
personal integrated in professional
by
Kara
on
February 21, 2023
Applicable to multiple environments.
by
Michelle
on
February 20, 2023
I loved all of the examples of using empathy and looking at strengths rather than disabilities.
by
Member
on
February 20, 2023
The tips were very useful in knowing how to deal with families, as well as the assumptions to avoid.
by
Member
on
February 19, 2023
The course content is applicable to many different professions that involve communication with family and other professionals.
by
Member
on
February 15, 2023
Empathy, listening and understanding where the client/families are coming from regarding their situation is imperative for any successful intervention.
by
MONICA
on
February 14, 2023
Relatable, well explained and human
by
Marie
on
February 14, 2023
The instructor focused on many aspects on how to converse with clients in difficult situations. Discussion on grief, empathy, looking at the whole family and how it is impacted and the basic need for survival. Strategies for creating intention; discussion of a strength based approach and motivational interviewing. Stages of change were reviewed and the steps for opening a conversation were noted as well.
by
Member
on
February 13, 2023
Very thorough with detailed examples.
by
Analisa
on
February 13, 2023
I really appreciate the transcription style of coursework. I am able to complete this course on my own time.
by
Member
on
February 12, 2023
Change is often a very protracted situation and the speaker addressed that aspect of it.
by
Christy
on
February 11, 2023
I was impressed about how transparent the author was talking about her own experiences raising a daughter who is deaf. This really made me reflect on how I approach families especially with recommendations and expectations. I will forever look at giving out homework with caution.
by
Member
on
February 7, 2023
The information was presented clearly and concisely. In particular, I appreciated the presenter's personal experiences that were used to explain different concepts, which was extremely helpful.
by
Member
on
February 6, 2023
The breakdown of the grief process and how best to approach this difficult conversation was very helpful.
by
Member
on
February 5, 2023
It was clearly written and relevant to all level's of practice. I have an elderly husband who is starting to have issues. Using these techniques will help at home as well.
by
Brittany
on
February 1, 2023
The information was presented well and was not overwhelming.
by
Justine
on
January 29, 2023
Focus on empathy
by
Jennifer
on
January 28, 2023
I liked the content but not how the speaker presented.
by
Member
on
January 25, 2023
Great details of the information. Very insightful information.
by
Member
on
January 25, 2023
I loved the presenters real life examples. I’m so thankful to have taken this course.
by
Member
on
January 25, 2023
good information and ideas
by
Member
on
January 24, 2023
Should be taught at undergraduate and graduate level as so crucial to working with patients and families!
by
Courtney
on
January 23, 2023
Surprisingly interesting and applicable to our field.
by
Katherine
on
January 21, 2023
The discussion about motivational interviewing- finding out what motivates others to change behaviors
by
Member
on
January 20, 2023
Sharing her personal experience as a Mother of a medically complex child.
by
Member
on
January 19, 2023
This course is a great overview of the strengths based approach. The speaker uses her own lived experience as both a therapist and a parent to illustrate her points.
by
Member
on
January 17, 2023
Knowledge about signs of resistance.
by
Member
on
January 12, 2023
helpful information for communicating in a variety of settings
by
Kathryn
on
January 12, 2023
Very relevant
by
Member
on
January 11, 2023
Difficult situations are very common in the school setting.
by
Member
on
January 9, 2023
I appreciated the useful tips and will use them in future interactions with my clients.
by
Member
on
January 7, 2023
Topic and presenter's delivery with examples/scenarios.
by
Denise
on
January 5, 2023
Informative
by
Member
on
January 5, 2023
This was a great course!
by
Member
on
January 4, 2023
Straight forward, nothing ambiguous.
by
Member
on
January 4, 2023
Kelli's presentation was well organized and easy to follow. Her personal experiences/examples as both a SLP and parent of child with "special needs" definitely helped get her points across.
by
Marisa
on
January 3, 2023
It was very relatable to past experiences when working with families.
by
Member
on
January 3, 2023
Helpful, practical information
by
Member
on
January 3, 2023
Working in a school setting, some conversations can be difficult especially with parents, so this course helped me better understand how I should approach certain situations.
by
Member
on
January 2, 2023
Interesting topic
by
Member
on
January 2, 2023
Loved the empathy vs. sympathy component of the article.
by
Member
on
January 2, 2023
Great information
by
Kristine
on
January 1, 2023
Interesting presentation and topic!
by
Member
on
December 31, 2022
Great speaker!
by
Member
on
December 31, 2022
Excellent information with practical examples
by
Stephanie
on
December 31, 2022
Good info
by
Lisa
on
December 31, 2022
This course was excellent because communicating in difficult situations is a common situation I am faced with and the strategies presented will help me recognize resistance and deal with it constructively.
by
Member
on
December 31, 2022
Informative and knowledgeable information
by
Member
on
December 31, 2022
Topic was good and I liked that the presenter was able to present not only from a clinical standpoint, but also as a family member.
by
Member
on
December 31, 2022
The presenter was very knowledgeable about the subject matter and related her personal experience to the discussion.
by
Kristel
on
December 31, 2022
Although SLP's are supposed to be experts in communication, its always a good reminder that we need to approach difficult conversations with empathy and open minds about parents goals for their children.
by
Marjorie
on
December 31, 2022
This really helped me learn how to take myself out of the situation and try to understand the emotional weight that may be involved in situations.
by
Lindsay
on
December 31, 2022
I appreciated all of the information in the course, especially because this is a topic we don't often discuss (yet encounter so frequently).
by
Mary
on
December 31, 2022
I had not previously known about motivational interviewing - this is a fantastic concept. I genuinely appreciated the presenter's vulnerability and courage to share her own very deeply, personal journey to exemplify empathetic responses conducive to authentic connection. Thank you!
by
Nancy
on
December 30, 2022
excellent clinical insights with explanations from personal experience
by
Lori
on
December 30, 2022
Another great CEU course about how to deal with families and difficult situations. It was very well organized and easy to understand.
by
Member
on
December 30, 2022
The course was excellent in that the presenter was able to use her expertise as a parent and a professional.
by
Member
on
December 30, 2022
This is so important and is never taught in school. Working with students with disabilities difficult conversations are always occurring.
by
Member
on
December 30, 2022
Great and thorough course!
by
Yana
on
December 30, 2022
This was an incredible and inspiring course that covered very important points for therapists to be aware of and follow when working with clients and their families. The presenter was very effective and moving as she spoke from the perspective of a therapist/professional in the field and as a mom with a special needs child. I highly recommend this course!
by
Member
on
December 30, 2022
Detailed information
by
Deanne
on
December 30, 2022
Helpful examples of things to say or not say, and helpful family perspective on difficult changes.
by
Member
on
December 29, 2022
Good information which can help when dealing with difficult clients , peers or superiors.
by
Member
on
December 29, 2022
Clear example of interviewing.
by
SERENA
on
December 29, 2022
This course was excellent because it targeted how to communicate under varying categories when it comes to families.
by
Member
on
December 29, 2022
Wonderful course really presented summarized well all of the strategies with some new strategies that we have been using in therapy when faced with challenging situations.
by
Member
on
December 29, 2022
Easy to follow and understand
by
JOANNA
on
December 29, 2022
Very well presented with clear and concise information and recommendations.
by
Member
on
December 29, 2022
The break down of communicating through difficult situations and understanding clientele and how to maneuver through various situations
by
Member
on
December 29, 2022
The work seemed to be an expression of an extended personal experience rather than an evidence-based tutorial. For instance, the word "my" appears 82 time in text.
by
Amy R
on
December 29, 2022
Its such a good reminder for school based slps to remember the strengths, not just the deficits we want to "fix"
by
Nicole
on
December 29, 2022
Great courde
by
Katherine
on
December 28, 2022
Great content!
by
Member
on
December 28, 2022
Applicable to all areas of life
by
Member
on
December 28, 2022
It helped me to know better ways to communicate difficult topics with families and caregivers.
by
Member
on
December 28, 2022
Lots of great information!
by
Member
on
December 28, 2022
Most of the examples were speaker based as the parent. Although there are good points for speech pathologists to follow in our line of work, this could definitely use more "other" examples.
by
Member
on
December 27, 2022
Very good information!
by
Member
on
December 27, 2022
This provided a concrete outline that I've been looking for to explain to CFs how to approach conversations with caregivers. Thank you!
by
Member
on
December 27, 2022
everything was said in a concise and easy to understand way
by
Kristine
on
December 27, 2022
I really enjoyed this one. I feel like it will help in all aspects of life and not just in therapy. Thank you. We can all stand to learn how to communicate more effectively with others who are dealing with difficult situations.
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