by
Cristina
on
January 28, 2026
very helpful
by
Member
on
January 20, 2026
Very good, recommend....
by
Member
on
January 19, 2026
Kelly Marshall did an awesome presentation on how to communicate in difficult situations. I have encountered many of these with my job in the school setting. She provided a strategies to use when communicating with families and colleagues. Great course!
by
Emma
on
January 19, 2026
This was very clearly organized, and the real life examples were so helpful.
by
Member
on
January 16, 2026
applicable to conversations with parents
by
Member
on
January 8, 2026
It introduced me to new ideas.
by
Member
on
January 8, 2026
We are going through a difficult time with our family right now and this course really helped me to better address problems as they arise. Thank you for sharing this course.
by
Member
on
January 6, 2026
Practical application
by
Member
on
January 6, 2026
I learned a lot of new and helpful information.
by
Member
on
December 30, 2025
Important information for practice in any setting!
by
Member
on
December 30, 2025
Useful info and reminders. Thank you!
by
Member
on
December 30, 2025
I think this course would be excellent for a beginning SLP or for a clinician who possibly struggles in their own communication with clients/students/patients. Overall, it's an excellent reminder of the weight and importance of our communication skills.
by
Elizabeth
on
December 30, 2025
This course was applicable not only to us as SLPs, but so many other professionals and individuals could use this! Our society as a whole has a very hard time with empathy versus sympathy. Such a powerful tool to help our families! Thank you!
by
Member
on
December 29, 2025
I like the presenters conversational style.
by
Member
on
December 29, 2025
Presentation content and style
by
Ronda
on
December 28, 2025
best course today, personal and professional advice. well written and useful information with clients of all abilities and ages!!!
by
Member
on
December 28, 2025
The author was informative, organized, and easy to follow.
by
Member
on
December 28, 2025
Excellent applicable information not just to implement professionally, but personally as well. Enjoyed Kelli's candid presentation as both an SLP and parent. Such a chuckle on the Y/N vs Open Ended questions.
by
Member
on
December 28, 2025
Applicable to many situations
by
Member
on
December 27, 2025
Good examples were given
by
Member
on
December 26, 2025
I loved how applicable this course is!
by
Member
on
December 24, 2025
This course provided information about some very supportive strategies when having difficult conversations. It reinforced the need to provide care and engage in conversations that focus on the patient's strengths and needs/goals.
by
Member
on
December 19, 2025
The ultimate goal is you want to be heard and you want what you have to say to be received in the best way possible. This article had a lot of good strategies to help you accomplish this goal.
by
Member
on
December 19, 2025
This was a good reminder to slow down and not to be afraid of quietmoments.
by
Stephanie
on
December 16, 2025
Convenient
by
Member
on
December 15, 2025
This course was a great reminder about considering other's feelings. Having empathy is much more effective than having pity for someone. Also understanding that colleagues have a difficult time with recommendations because they are not ready/don't want to deal with change, is a powerful statement. I have seen this across the board in my various work settings.
by
Natalie
on
December 15, 2025
It had a lot of good recommendations.
by
Member
on
December 14, 2025
Great topic Thank you
by
Cherie
on
December 14, 2025
Excellent
by
Member
on
December 14, 2025
was easy to digest and talked about things i had not learned in a counseling course previously.
by
Member
on
December 12, 2025
Interesting course and information
by
Member
on
December 9, 2025
presenter was clear in her delivery, presentation was easy to follow, organized and provided lots of practical application
by
Member
on
December 9, 2025
This was an interesting topic to keep in mind when going into heavy or heated meetings. I enjoyed that it was available via text to read
by
Member
on
December 8, 2025
great examples
by
Olivia
on
December 7, 2025
The instructor was very knowledgeable and provided valuable information about the topic.
by
Rebecca
on
December 6, 2025
Great speaker, relatable examples, easy to listen to.
by
Ellie
on
December 4, 2025
The information from both a personal and professional perspective was so helpful. The strategies and MI techniques, with examples, are so useful and applicable in any work setting. As SLPs we don't receive enough training and practice with these concepts. Invaluable!
by
Member
on
November 30, 2025
these are all concepts i hadnt considered before, opened my eyes to changing some of my communication with patients and families
by
Member
on
November 30, 2025
The presenter was easy to listen to and follow
by
Laurie
on
November 29, 2025
This course was down-to-earth, relatable in a personal and professional manner. I think most of us therapists benefit and appreciate courses like this one. Thank you!
by
Samuel
on
November 25, 2025
Helped with strategies on how to engage in effective communication with those in need.
by
Member
on
November 21, 2025
I loved having the visual of the presentation that was concise, but very explanatory of the topic.
by
Member
on
November 20, 2025
I appreciated this course for it's practical application for professional settings.
by
Member
on
November 17, 2025
Easy to understand
by
Anne
on
November 17, 2025
This is helpful to me personally, of course, as well as professionally.
by
Danielle
on
November 16, 2025
very interesting!
by
Member
on
November 13, 2025
Great insights into this subject.
by
Member
on
November 9, 2025
Clearly presented
by
Member
on
November 8, 2025
Easy to understand and well organized
by
Karen Gregory
on
November 6, 2025
It addressed issues we all face at one time and gave good suggestions how to mitigate them.
by
Member
on
November 2, 2025
Just giving examples and going through times where meetings and recommendations could be difficult will help myself feel more comfortable approaching them in the future. Every parent wants their child to succeed and disabilities could be heart-breaking for parents. This presentation gave ideas and strategies on how to approach families and come up with ways to help them. I enjoyed hearing about how every individual has strengths and abilities and it's important for families to hear that.
by
Kathryn
on
November 1, 2025
I really enjoyed all the real world examples, especially in the field of speech pathology. I also appreciated you sharing as a parent how it made you I do think sometimes it is difficult to think of everything a parent is truly going through outside the diagnosis..
by
Member
on
October 31, 2025
well presented and informative presentation
by
Member
on
October 29, 2025
I liked learning about issues that impact emotionally charged situations and the tips for communicating more effectively
by
Member
on
October 28, 2025
Interesting
by
Member
on
October 28, 2025
Personalization
by
Member
on
October 24, 2025
Great use of examples and personal experience
by
Chezlie
on
October 22, 2025
I love strategies that can help in practice
by
Bronwynn
on
October 18, 2025
The content of the course was relevant to my current needs. Everything discussed can be used in various scenarios in my current position.
by
Member
on
October 18, 2025
Great information, with ideas that can be put to use immediately.
by
Stephanie
on
September 29, 2025
The presenter's perspective as both a clinician and parent of a child with special needs made her a good choice to present the topic. I was encouraged to hear that the profession is moving away from a deficits-focused approach towards a strengths-based model. Her differentiation between empathy and sympathy as well as description of the stages of change were helpful. She provided useful advice for speaking with different audiences including clients, families, and colleagues.
by
Susan
on
September 28, 2025
It was organized and offered many examples to help understand the topic
by
Member
on
September 26, 2025
The personal stories and perspective
by
Member
on
September 22, 2025
This course shared very practical info that I can use everyday.
by
Member
on
September 16, 2025
It helped to have the instructors own personal experience as a framework for counseling others.
by
Member
on
September 16, 2025
Learned lots of great strategies to use if difficult conversations come up during meetings with parents.
by
Member
on
September 13, 2025
This was the most relatable, candid CEU course I have ever listened to in my 10+ years of experience. It was so refreshing for someone to be so open and provide perspective from both the caregiver and the provider.
by
Member
on
September 11, 2025
More effective ways for effective communication
by
Jennifer
on
September 10, 2025
I value the strategies provided for communicating effectively in challenging situations.
by
Member
on
September 9, 2025
This course was well organized.
by
Member
on
September 9, 2025
very applicable!
by
Member
on
September 7, 2025
I do not work with children, but I really appreciated her personal stories and consistent reminders that all of these techniques can be used in other settings.
by
Member
on
September 5, 2025
It gave more insight to see from the perspective of the client.
by
Member
on
September 3, 2025
This was a very beneficial course! Thank you for providing suggestions and strategies for facilitating productive discussions with families, co-workers, and clients.
by
Member
on
September 2, 2025
Appreciated both the outlining of strategies and areas to avoid.
by
Member
on
September 1, 2025
Clear and applicable.
by
Member
on
August 30, 2025
This information is impactful for understanding families and building better communication whether it be throughout the therapy process or during more challenging meetings.
by
Kathleen
on
August 23, 2025
New validated information for effective SLPs
by
Allison
on
August 22, 2025
The presenter gave a lot of examples of situations in which a family might not be able to do homework given.
by
Mary Jo
on
August 21, 2025
In my opinion, the presenter exposed too much of her personal situation. If you plan to take this course, this participant recommends being in a strong positive mind space. Some parts of the content are a bit disturbing. With that said, the content seemed well-organized, easily understood and useful.Â
by
Member
on
August 20, 2025
I will use these strategies for family meetings.
by
Member
on
August 14, 2025
We often find ourselves taking on a therapist role when communicating with families. It is great to have these tips on hand. I appreciate that they went through specific strategies. Working in a school, we do collaborate closely with our school social worker too.
by
Member
on
August 10, 2025
Concise strategies.
by
MARIYA
on
August 4, 2025
A nice reminder of how powerful it can be to slow down, listen with empathy, and meet people where they are during tough conversations.
by
Susan
on
July 31, 2025
The presentation was interesting and provided background knowledge with the SLP's own experience as a parent. I really enjoyed hearing a parent's perspective as an SLP. I feel that she provided some excellent strategies and tips to help me work with my parents, students, and attending IEP team meetings as a parent/student advocate. Thank you.
by
Member
on
July 31, 2025
Great content with lots of examples that can be used across the profession and even in personal lives as well.
by
Mary Ann
on
July 31, 2025
I think the instructor's personal and professional examples improved the understanding of definitions and important points. In addition, she provided examples and strategies on how to become more effective communicators especially in difficult situations. I will use some of these suggestions in my professional career.
by
Member
on
July 29, 2025
The strategies for handling tough conversations were relatable and practical.
by
Member
on
July 29, 2025
great course
by
Member
on
July 29, 2025
The topic information was educative. I also loved how the presenter mentioned reading Bible verses as therapeutic approach that clients use.
by
Member
on
July 28, 2025
topic was applicable to all settings
by
Rachel
on
July 25, 2025
This was an excellent course on connecting with families and patients. I appreciated the reminder to slow down, listen, and ask questions before all else. Building rapport is so important in building trust. Highly recommend!
by
Member
on
July 22, 2025
Great examples, I like how specific dialogue was offered
by
Member
on
July 18, 2025
I have had many recently diagnosed families and they have been struggling and this was an excellent tool to have. I will keep it with me as I continue to work with this population
by
Anna
on
July 14, 2025
Good tips to avoid assumptions and how to plan conversations.
by
Kimberly
on
July 13, 2025
Informative
by
Member
on
July 6, 2025
Great learning about navigating situations that are difficult
by
Member
on
July 3, 2025
I found the tips for meeting with families at the very end to be helpful and relevant for the kind of work that I do.
by
Member
on
July 2, 2025
Fabulous course!! I wish I had read this years ago! As a family member, therapist and member of the world at large, there are lots of take aways for me to apply to my own life.
by
Margaret
on
July 2, 2025
relevant and not directly taught information
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