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Telepractice Services

K. Todd Houston, PhD, CCC-SLP, LSLS Cert AVT

October 15, 2018



How do I know if my organization or workplace is ready to use telepractice services?


If you are considering telepractice for your organization/workplace there are several things to consider before launching this type of program. 

Who will deliver these services? Is it going to be a speech-language pathologist? Is it going to be someone with a great deal of experience or someone with less experience?

Training needs of the telepractitioners. How are you going to train people to deliver telepractice services? We do need more training institutions and training programs. While there are colleges and universities that are incorporating telepractice training and exposure into their SLP graduate programs, currently, there are a limited number of training opportunities for individuals who already have their CCCs or who are practicing in the field. If you are interested in developing in-depth telepractice training for professionals in the field, please reach out to me, because I'm eager to work with others who want to set up those kinds of opportunities. 

Management support and buy-in. Do you have "buy-in" from management? Do the decision-makers and the key stakeholders support your efforts to launch telepractice? Do they understand what telepractice is and the flexibility that it will provide you as a clinician, as well as your clientele? Do they see that this could be a way to meet some unmet needs in the field or unmet needs of the potential patients that you could serve? Support and buy-in from management are going to be critical to getting your telepractice off the ground.

Patient/Client support and buy-in. Do your patients have an interest in the telepractice option being available to them? Do they know what telepractice is and the potential benefits it could provide to them? It's important to make sure that everyone is on the same page, and you have that level of buy-in from everyone on staff. 

Facility requirements (physical space and privacy). What type of physical space within your facility will you use to deliver your telepractice services? It needs to be an area free of distractions from behind because when you're sitting at the computer, your clients will be able to see you and everything behind you. Do you have adequate lighting? Do you have enough privacy and security to make sure that the services you deliver can remain confidential? You need to maintain the same level of privacy delivering services via telepractice that you would provide in person. If you work in a hospital or center, you have to keep things confidential. Do you have a room that can be secure and private?

Availability of technical support. Do you have technical support available if there are issues that come up with technology equipment? For example, if the audio or video goes out on the computer, you will require some type of troubleshooting and technical support to be able to fix and resolve the issue. I strongly suggest you think through that before launching into telepractice, because I can guarantee you that at some point, things break. Technology will need repair, updating and eventual replacement. You need that tech support in place.

Please refer to the SpeechPathology.com course, Connecting to Communicate: Designing Telepractice Services, for more in-depth information on fundamental technological requirements as well as other preparatory strategies practitioners can employ prior to launching a successful telepractice program.

k todd houston

K. Todd Houston, PhD, CCC-SLP, LSLS Cert AVT

K. Todd Houston, PhD, CCC-SLP, LSLS Cert. AVT is a Professor, speech-language pathologist, and a Listening and Spoken Language Specialist (LSLS) Certified Auditory-Verbal Therapist (Cert. AVT). For more than 20 years, his professional focus has been serving young children with hearing loss and their families who are learning to listen and acquire spoken language. Over the past decade, Dr. Houston has incorporated telepractice into his service delivery and continues to provide direct services each week, both in-person and through telepractice, to young children with hearing loss and their families. He has authored/edited three recent books through Plural Publishing: Telepractice In Speech-Language Pathology (2014), Assessing Listening and Spoken Language in Children with Hearing Loss (with Dr. Tamala Bradham, 2015), and Telepactice In Audiology (with Dr. Emma Rushbrooke, 2016). 

Related Courses

Assessment of School-Age Clients through Telepractice
Presented by William Bolden, MA III, CCC-SLP


William Bolden, MA III, CCC-SLP
Course: #9740Level: Introductory1.5 Hours
  'Well presented and thorough'   Read Reviews
This is Part 1 of a two-part series. Many SLPs may feel uneasy when beginning to assess clients remotely. This course provides practical information on how to ethically and reliably assess school-age clients via telepractice, accommodate/modify assessments as needed, and report assessment results.

Providing Intervention to School Age Clients via Telepractice
Presented by William Bolden, MA III, CCC-SLP


William Bolden, MA III, CCC-SLP
Course: #9769Level: Introductory1 Hour
  'The information was clearly presented and functional examples were provided'   Read Reviews
This is Part 2 of a two-part series. The use of telepractice requires unique knowledge and skills, yet the foundations of therapy remain the same. This course reviews the rules and regulations as well as required technology for using a telepractice service delivery model. It discusses ideas for engaging school-age students and providing them with contextualized, effective interventions.

Autism Outreach Podcast: Autism Teletherapy Strategies
Presented by Rosemarie Griffin, MA, CCC-SLP, BCBA


Rosemarie Griffin, MA, CCC-SLP, BCBA
Course: #9797Level: Introductory0.5 Hours
  'Practical suggestions and summary of information'   Read Reviews
This podcast discusses five strategies to use when serving autistic students via teletherapy, including how to involve and train parents. Helpful therapy resources are also provided.

Forced Into Telepractice With No Idea What To Do Next! The Ins & Outs to Becoming a Teletherapist
Presented by Diana Parafiniuk, MS, CCC-SLP


Diana Parafiniuk, MS, CCC-SLP
Course: #9295Level: Introductory1 Hour
  'The information was well-organized and touched on topics that beginning tele-therapists have lots of questions about'   Read Reviews
This course will cover foundational skills for therapists new to teletherapy, including setting realistic expectations, effective organization and scheduling strategies, privacy concerns, and insights into tracking and documentation. It will also address best practices for involving parents and learning coaches, essentials for coordinating sessions with students, and how to deal with technical difficulties.

Language Therapy via Telepractice: Imagine the Possibilities
Presented by Melissa Jakubowitz, MA, CCC-SLP, BCS-CL


Melissa Jakubowitz, MA, CCC-SLP, BCS-CL
Course: #9306Level: Intermediate1 Hour
  'Great job with the presentation'   Read Reviews
This course will discuss the provision of evidence-based language therapy services via telepractice to children from birth through high school. A brief overview of the current literature will be provided, along with a more in-depth look at using evidence-based practices in a telepractice setting. This course is presented in partnership with the American Board of Child Language and Language Disorders (ABCLLD).

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