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Improving Medication Administration for People with Dysphagia

Angela Mansolillo, MA, CCC-SLP, BCS-S

February 25, 2019



How can SLPs improve medication administration and decrease medication errors for patients with swallowing impairment? 


The medication administration process involves these five steps:

  • Ordering/prescribing
  • Transcribing and verifying the order
  • Dispensing and delivering of the medication itself
  • Administering the medication
  • Monitoring and reporting how and whether the patient took the medication

As SLPs, we do not have control over these processes, but we can have an impact on some of them.  

Ordering. In terms of the ordering/prescribing process, we can make sure that we have open lines of communication with the nurse and physician so that they know the patient has a swallowing impairment, and they know the nature of the swallowing impairment. They should know what we have recommended in terms of the easiest, safest way for the person to take medications. If we think crushing is the safest way, then there may be certain medications that they do not take today.  We need to keep those lines of communication open so that the physician and the nurse have the information they need from us to make the right decisions in terms of ordering and prescribing the medication.

Verifying/dispensing. Dispensing refers to the pharmacy piece.  Again, we want to be sure that we are communicating with the pharmacist. Within the skilled nursing facility or within the hospital, we need to have a system for alerting the pharmacist that this is a patient with dysphagia so alternative formulations can be considered if they are available, and so that the medication is dispensed in the easiest way to swallow. This might mean dispensing the smallest tablet, or the smallest capsule. If the pharmacist is aware that this is someone with a swallowing impairment, there might be some different dispensing methods to use that would actually make swallowing safer for that patient.

Administering. Administering the medication means good communication with the nurse, the patient, and/or the family members who are going to be administering those medications. We can develop specific protocols for each patient to recommend the safest way for them to take the medication. In addition, I always like to be sure that I am giving nurses options. I might say, “Crush those pills that can be crushed. If it can't be crushed, let's put it in apple sauce,” or “Let's make sure that this person has nectar-thick liquid in order to swallow it.” Different pills are swallowed with more or less ease, so we might need a different plan for larger pills or uncoated pills than what we would do for the smaller coated tablets.

There are some compensatory strategies that we can help patients with. “Swallow hard.” “Think about swallowing.” Slowing down the pace, and taking one medication at a time, is helpful. Carbonated liquids can sometimes be a good compensatory strategy to make pill swallowing easier. While the “chin tuck” head position is one that has been studied a lot, it has not really been studied much with pill swallowing. It has been studied with other types of boluses, and it can help to decrease aspiration risk by changing the spatial parameters within the pharynx. That is another compensatory strategy to consider. 

What about direct interventions? Is it possible to actually improve pill swallowing? Maybe. There is some work being done with placebo pills that give folks practice with swallowing pills. We start with very small placebos and move to larger pills. Obviously, for our folks in acute care settings, this may not be an appropriate intervention; we are going to need some immediate compensatory strategies for them. But for some outpatients, I have actually given them placebo pills to practice with, in an attempt to improve administration.

Monitoring/reporting. The last piece of the medication and administration process is monitoring and reporting.  This is about communication. Everyone needs to be aware of what is working, what is not working, what we are going to keep, and what needs to be changed for this patient. Our role as SLPs is to be sure we are alerting the team to any fluctuations in performance on the part of this particular patient.

Please refer to the SpeechPathology.com course, Pharmacology and Swallowing, for more in-depth information on understanding and managing swallowing-related medication effects, identifying potential impacts of food and thickener on medication effectiveness, and preventing medication errors in clients with dysphagia.

angela mansolillo

Angela Mansolillo, MA, CCC-SLP, BCS-S

Angela Mansolillo, MA, CCC-SLP, BCS-S, is a Speech-Language Pathologist and Board Certified Specialist in Swallowing Disorders with more than 30 years of experience. She is currently a senior Speech-Language Pathologist at Cooley Dickinson Hospital in Northampton, Massachusetts where she provides evaluation and treatment services for adults and children with dysphagia and is involved in program planning and development for inpatient and outpatient programming including quality improvement initiatives, patient education, and clinical policies and protocols.  In addition, she is an adjunct faculty member at Elms College Department of Communication Sciences and Disorders in Chicopee, Massachusetts.  Over the course of her career, she has worked in a variety of clinical settings, with a variety of client populations.  She is a frequent provider of continuing education in dysphagia evaluation and management in regional, national, and on-line settings. 

Ms. Mansolillo received her Bachelor of Arts degree in Communications from Rhode Island College in 1983 and earned her Master of Arts in Speech-Language Pathology in 1985 from the University of Connecticut. She is a member of the American Speech-Language-Hearing association and is a member of Special Interest Division 13, which focuses on swallowing and swallowing disorders.


Related Courses

Back to Basics: Swallow Screening: How, when, and who
Presented by Angela Mansolillo, MA, CCC-SLP, BCS-S


Angela Mansolillo, MA, CCC-SLP, BCS-S
Course: #8969Level: Introductory1 Hour
  'I really appreciated learning about the different swallowing screens and how some could be incorporated into my swallowing evaluations'   Read Reviews
Screening of swallow function is a well-regarded tool to identify individuals who are potentially at risk of dysphagia and in need of full swallow assessment, but the options are many and varied. This "back to basics" course will teach participants to make informed, evidence-based choices regarding appropriate screening tools specific to their particular patient populations and settings.

Pharmacology and Swallowing
Presented by Angela Mansolillo, MA, CCC-SLP, BCS-S


Angela Mansolillo, MA, CCC-SLP, BCS-S
Course: #8464Level: Intermediate1.5 Hour
  'Good coverage of topic with example of specific medications and their effects'   Read Reviews
Speech Language Pathologists are often asked to make recommendations for safe swallowing of medications for patients with dysphagia, but have limited information about pharmacodynamics. This course will provide clinicians with the information they need to understand and manage swallowing-related medication effects, identify potential impacts of food and thickener on medication effectiveness, and prevent medication errors in their clients with dysphagia.

Back to Basics: Applying Clinical Reasoning to the Clinical Swallow Assessment
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  'Very interesting and informative!'   Read Reviews
The clinical swallow evaluation, or bedside swallow evaluation, is sometimes a maligned component of dysphagia assessment because of its inability to definitively assess for aspiration. This course will provide participants with an understanding of the applications of clinical assessment, appropriate components for inclusion, and direction for forming conclusions and making recommendations based on clinical observations.

Aspiration Pneumonia: It's Not Just Aspiration
Presented by Angela Mansolillo, MA, CCC-SLP, BCS-S


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Course: #8578Level: Intermediate1.5 Hour
  'it was filled with supporting literature'   Read Reviews
Do dysphagia and aspiration inevitably lead to aspiration pneumonia? Our current evidence base suggests that the answer is, in fact, no. This course will enable clinicians to identify the clients on their caseload who are at higher risk for illness and to identify and address those risk factors that can be modified to reduce the likelihood of aspiration-related illness.

ALS: Medications and Oral Care
Presented by Denise Dougherty, MA, SLP


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Course: #8717Level: Intermediate1 Hour
  'information on medications'   Read Reviews
This is Part 1 of a three-part series on amyotrophic lateral sclerosis (ALS). This course will identify medication and complementary alternative medicine that may be used by patients to treat ALS. The importance of saliva management and mouth care as a critical component of their daily care will be discussed, along with strategies. (Part 2: Course #8719, Part 3: #8720)