by
Lynn
on
February 6, 2025
Practical functional information
by
Member
on
February 6, 2025
Thank you for a thorough discussion of handling conflict. There were many aspects that I did not consider before.
by
Kim
on
February 3, 2025
I really enjoyed listening to Dr. Johnson and learning from him. I look forward to taking more of his classes/lectures!
by
Carla
on
January 31, 2025
I have been in conflicts before and it is not fun. This course information is something I could have used early in my career. After taking this course, I have the tools to help me in my next conflict.
by
Katie
on
January 31, 2025
I enjoyed the organized approach to something which often is the opposite of organized.
by
Member
on
January 29, 2025
These are very important topics when working with anyone.
by
Robin
on
January 29, 2025
The content was helpful for leadership and generally to relationships
by
Tammy
on
January 27, 2025
This course did a great job of dissecting the potential ways to handle conflict and ways to come out with solutions.
by
Member
on
January 26, 2025
very helpful and important topic. the presenter was well versed and explained everything with understanding and compassion for others. the resources provided at the end of the course were very helpful as I already downloaded the headspace app and am looking forward to reading the books and listening to the suggested podcasts
by
Member
on
January 26, 2025
We all experience conflict from time to time and its good to have ideas on how to avoid and solve the conflict before it gets too far out of hand.
by
Micah
on
January 25, 2025
Tips to deescalate would help improve
by
NICOLA
on
January 25, 2025
he provided further materials for growth and development
by
Member
on
January 23, 2025
The presenter was easy to follow and the learner outcomes were met.
by
Member
on
January 23, 2025
Good information was covered that is helpful in this topic.
by
Cheryl
on
January 22, 2025
good resources for professional development
by
Member
on
January 21, 2025
visuals were helpful
by
Jana
on
January 19, 2025
The presenter was very compassionate about the topic of conflict resolution. He gave great realistic examples and solutions. I will be able to apply these strategies in personal and professional situations. Thank you.
by
Member
on
January 17, 2025
valuable information when managing conflict within workspace.
by
Kevin
on
January 14, 2025
The Levels of Hierarchy- they seem so obvious but it was great to see the levels listed and explained. I like that visual. I also liked the explanation of the 5 styles of Conflict Management. We all know the different descriptions of personalities in the workplace but knowing which type of "conflict manager" you are and that sometimes need to be able to utilize different strategies depending on the hierarchy of the conflict, the person with whom you are engaging, and how they respond to conf
by
Member
on
January 13, 2025
This is a helpful course and is needed more in depth at the graduate level.
by
Member
on
January 13, 2025
Clearly given materials
by
Meredith
on
January 13, 2025
great course
by
Member
on
January 10, 2025
Speaker wasn't very engaging.
by
Tasha
on
January 8, 2025
It is always great when you utilize strategies to implement in deescalate conflicts in the professional setting.
by
Deneka
on
January 6, 2025
Great course
by
Member
on
January 6, 2025
I enjoyed the learning about the levels/hierarchy of conflict as it put into perspective the importance of descelation so the conflict does not become intractable. It also helped me consider my personal conflict resolution style.
by
Member
on
January 6, 2025
Great information
by
Linda
on
January 6, 2025
The examples the presenter gave.
by
Member
on
January 6, 2025
Good coverage of work related conflict management from one with experience.
by
Member
on
January 3, 2025
An excellent presenter and liked that he emphasized and reminded us of self-care during this course.
by
Elaine
on
January 2, 2025
It was well described and very pertinent to working in a school system!
by
Jessica
on
January 1, 2025
excellent course
by
Vonnia
on
December 31, 2024
Good information to reflect and recall specific experience that apply to my life.
by
Colleen
on
December 31, 2024
The organization of the material was helpful, as well as examples & additional resources provided.
by
Virginia
on
December 31, 2024
This course presented some practical resolution techniques that will be helpful in many work settings.
by
Member
on
December 31, 2024
I would like a bit more examples to keep the presentation engaging.
by
Kathleen
on
December 31, 2024
I worked as a pediatric SLP for ECI for 26 years with the same company with no incentives and deteriorating team leadership. I worked harder than I ever worked and was angry that no accomodations were made for specific health issues. I thought your strategies were excellent. I could have handled my anger and resentment differently. Self Care is a huge component. I was getting daily migraines. I semi retired mainly due to health reasons. Loved all the bullet points, concise.
by
Member
on
December 31, 2024
The speaker provided real life scenarios that were helpful
by
Joselyn
on
December 31, 2024
Good discussion with practical ideas on how to resolve conflict in the workplace
by
Krista
on
December 30, 2024
Really enjoyed this presenter and topic. Conflict resolution are often seen as a soft skill but are challenging skills to learn over a lifetime.
by
pam
on
December 30, 2024
very informative
by
Member
on
December 30, 2024
This course was very helpful! I appreciated the validation of 'joy busters' and the encouragement to find resolution to conflict for our own peace of mind!
by
Member
on
December 30, 2024
I supervise a team of approximately 40 SLPs and SLPAs, and this information will prove helpful in my efforts to mitigate conflict that sometimes arises in a group this size. It was especially helpful to be reminded of the importance of self-care and mindfulness. Thank you.
by
Member
on
December 30, 2024
Alex provided excellent tools/strategies and real life examples to consider when looking at conflict.
by
Nancy
on
December 30, 2024
thank you, great structure for learning
by
Member
on
December 29, 2024
He used specific points and guidelines.
by
Member
on
December 29, 2024
Very clear and organized, presented with appropriate pace and written materials.
by
Member
on
December 29, 2024
I learned a lot about how to manage conflict in the workplace.
by
Cassandra
on
December 29, 2024
Love a list to refer to that give pertinent tools to use in conflict resolution situations. This was helpful.
by
Member
on
December 29, 2024
The instructor provided good examples and tools to be more mindful in situations where conflict may occur, and provide ways to resolve.
by
Suzy
on
December 29, 2024
very good
by
Susan
on
December 29, 2024
I've been in the field for nearly 30 years. I so wish I could have had this resource across my career. Extremely valuable tool, professionally.
by
Elise
on
December 28, 2024
Good examples to illustrate a variety of situations and how to approach the conflict. Well organized slides.
by
peggy
on
December 28, 2024
a VERY GOOD REMINDER ABOUT SUCCESSFULLY SOLVING DISAGREEMENTS
by
Michelle
on
December 28, 2024
This course gave strategies and ideas that are very helpful.
by
Member
on
December 28, 2024
not a whole lot of realistic examples and engagement with audience to ask for their examples or ideas. This person does not really sound like an active clinician.
by
Member
on
December 27, 2024
Conflict always arises and we are not trained to manage it
by
Kindle
on
December 27, 2024
This was a a great course for handling conflict with bosses, co-workers, other professionals, clients and their family members. I feel like I truly needed to watch this course due to my current work situation and how the work environment has become more personal and intentional.
by
Lisa
on
December 27, 2024
Elements of Conflict info, Hierarchy of a Conflict , Styles of Conflict Management ; examples of language of 'conflict'. Good functional information. Thank you !
by
Member
on
December 27, 2024
Application to workplace situations.
by
Member
on
December 26, 2024
The information in the presentation was clear and concise. The presenter gave real life and relatable examples.
by
Kristen
on
December 26, 2024
Thank you so much for addressing this important topic, you did a beautiful job!
by
DEBORAH
on
December 26, 2024
clear and concise and extremely relevant to today's workplace
by
Audrey
on
December 26, 2024
the speaker's thoroughness of explaining the material and his engagement of the audience. the slides were great.
by
Member
on
December 25, 2024
Very informative presentation that I can use it not only at work but also in life
by
Tracy
on
December 23, 2024
Very informative. This information is vital to our professional roles and this content could also help many in their own personal lives.
by
Dana
on
December 22, 2024
Slides were very helpful and informative.
by
Venessa
on
December 22, 2024
It brought to light various ways to approach discussions with both associates and clients that at times can be difficult and bring about uncertainty in the best ways to handle without resulting in unchangeable conflicts.
by
Member
on
December 21, 2024
The presenter took a complex issue and paired it down to understandable suggestions for addressing conflict. Techniques are applicable in all settings.
by
Donna
on
December 21, 2024
FORMAT
by
Member
on
December 20, 2024
Very motivating after participating it has me wanting to be better during conflict management. There are things I can definitely work on.
by
Member
on
December 20, 2024
Enjoyed the instructor's demeanor and discussion
by
Member
on
December 19, 2024
Unfortunately I am dealing with a lot of conflict and joy busters in my job right now so this course was very relevant. I felt seen and heard and not alone. I do also feel I learned some ways to deal with the conflicts.
by
Marjorie
on
December 19, 2024
Great continued education course on managing conflict in various work settings.
by
Member
on
December 18, 2024
life is hard. work is hard.
by
Member
on
December 18, 2024
Gave good insight on how to deal with conflict with others personally and professionally
by
Amy
on
December 18, 2024
This is the first course I've been able to locate that comprehensively addresses conflict resolution specifically for SLPs. Thank you so much for all of the resources. I am motivated to read the recommended literature and explore the suggested mindfulness/meditation apps!
by
Member
on
December 18, 2024
It provided some ideas on how to de-escalate situations and emphasized staying calm and understanding to prevent further and future conflicts.
by
Mariah
on
December 18, 2024
Very helpful information with key points on how to act when attempting to resolve conflicts.
by
Member
on
December 17, 2024
information and hierarchy
by
Member
on
December 17, 2024
ability to apply it to my current work
by
Member
on
December 17, 2024
Well organized and contained a lot of relevant information that was more factual than just opinion
by
Member
on
December 17, 2024
The course was very informative and the speaker provided great visuals for this course.
by
Julie
on
December 17, 2024
The content of this course is likely one of the best I have experienced. So necessary to know in these days absolutely filled with constant conflict. Thank you for offering.
by
Member
on
December 17, 2024
The information is very applicable to our careers.
by
Theresa
on
December 16, 2024
Useful topic that is rarely discussed or addressed.
by
AnneMarie
on
December 16, 2024
great advice
by
Member
on
December 15, 2024
very thorough
by
Member
on
December 15, 2024
The speaker was knowledgeable and covered a topic that a lot of people will have at one point of their career or another.
by
David
on
December 14, 2024
Sound ideas for handling conflict based on solid references and experience.
by
Member
on
December 13, 2024
The content was provided in a very clear and concise manner with ample explanations and good visuals.
by
Member
on
December 13, 2024
It went over some basic strategies for conflict resolution and when to apply them.
by
Member
on
December 11, 2024
It was helpful to have the hierarchy chart which can help see how a conflict can escalate.
by
Member
on
December 10, 2024
I had a really hard time completing this course. I had to stop and revisit the course many times. The speaker had so many interjections and his discourse was broken so often that it was difficult to reflect on what the "take away" was.
by
Member
on
December 9, 2024
Easy to understand.
by
Member
on
December 9, 2024
This course was helpful with providing ways to help deescalate a conflict and create meaningful solutions.
by
Member
on
December 8, 2024
I liked the examples and the way he showed us how to descalate issues
by
Ellen
on
December 5, 2024
I like that resources for mindfulness activities were provided.
by
Danielle
on
December 5, 2024
actually applicable and not stuff I already knew
by
Kathleen
on
December 4, 2024
Great CEU for conflict management
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