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SLP Course Details

Course # 3811
Prevention of Medical Errors: The Mandate for Change

Unlimited CEUs - Only $99/yr Buy Now

This course is mobile compatible.

This is a student course.

Course Abstract

Quality organizations are safe organizations. Patient Safety is at the core of quality initiatives in healthcare. This course will describe best practices for enhancing prevention of medical errors and also provide a road map for "doing no harm" to our patients. The Culture of Safety and Healthcare Literacy are two tools that are described to prevent harm and enhance quality. NOTE: This course is also available in a recorded version for 0.2 ASHA CEUs; see course #3201 in our library.
Disclosure: This learning event does not focus exclusively on any specific product or service.

Course Learning Outcomes

  • As a result of this Continuing Education Activity, readers will be able to readers will be able to define Patient/Client Safety.
  • As a result of this Continuing Education Activity, readers will be able to readers will be able to outline a Tri Pronged Approach to Risk Management when dealing with Medical Errors.
  • As a result of this Continuing Education Activity, readers will be able to readers will be able to list at least 5 sources of "Medical Errors."
  • As a result of this Continuing Education Activity, readers will be able to readers will be able to list at least 5 actions consumers can take to prevent "Medical Errors."
  • As a result of this Continuing Education Activity, readers will be able to readers will be able to outline at least 4 strategies to enhance communication when dealing with persons who have challenges in the area of Healthcare Literacy.

Time-ordered Agenda

0-5 Minutes Introductions
5-10 Minutes Statement of Objectives
10-30 Minutes The Patient Safety/Quality Environment
30-45 Minutes National Patient Safety
45-60 Minutes Medical Errors
60-80 Minutes Culture of Safety
80-105 Minutes Healthcare Literacy
105-115 Minutes Speak-Up for your Safety
115-120 Minutes Summary, Q& A

Average Rating

(459 Ratings)

Most Recent Comments

Displaying 100 most recent comments out of 459 reviews

Review by: Kathy on January 27, 2013
Content was relevent and to the point.
Review by: Andrew on January 6, 2013
good information
Review by: Merrilyn on December 31, 2012
SLPs graduate without any knowledge of errors, but today, with root cause, errors are managed, to fit into a team, SLPs must know this
Review by: Aubrie on December 31, 2012
the statistics
Review by: Alicia on December 30, 2012
The information was presented clearly and in paragraph form.
Review by: Angela on December 25, 2012
good organization
Review by: Jessica on December 19, 2012
good statistics on how prevalent and costly this problem is.
Review by: dana on December 17, 2012
Review by: Maureen on December 7, 2012
Very well organized
Review by: cara on December 4, 2012
very well organized
Review by: Aurelia on November 19, 2012
I could complete it in a specific timeframe.
Review by: Jane on November 12, 2012
clear & concise
Review by: Peggy on October 31, 2012
Practical information
Review by: Erin on October 30, 2012
great course with regard to prevention of med error
Review by: Valerie on October 30, 2012
Amazed by the amount of errors.
Review by: Darby on October 28, 2012
It opened my eyes to how to improve health care.
Review by: Jennifer on October 22, 2012
Great information and well organized.
Review by: Alicia on October 21, 2012
Information I normally would not have sought out.
Review by: jennifer on October 19, 2012
the information was presented in a clear way
Review by: Maureen on October 8, 2012
Dr Rao is wonderful! I always enjoy his presentations. His information is always current and relevant.
Review by: Scott on September 3, 2012
Review by: Ann M on August 1, 2012
what healthcare workers and general public need to know
Review by: Heather on July 31, 2012
ease of read
Review by: Viva on July 19, 2012
Well organized presentation of information. There was a lot of information, but it was easy to read.
Review by: Kellie on July 16, 2012
The course was an eye opener as to our role as an SLP and decreasing medical errors from occuring.
Review by: Shannon on July 15, 2012
A lot of data to back up assertions. Good guidelines for medical facilities, and a good review of policies.
Review by: Michelle on July 13, 2012
Useful in my job!
Review by: Vickie on June 14, 2012
I don't work in a hospital setting but still found the information useful.
Review by: alejandra on June 10, 2012
Need more exampples
Review by: Maxine on June 8, 2012
This is information that is not typically addressed is speech literature. Nice to have a different perspective.
Review by: Jessica on May 26, 2012
Review by: Cheryl on May 25, 2012
The literacy information is interesting.
Review by: Karen on May 19, 2012
Up to date information
Review by: Molly on May 8, 2012
Education of agencies
Review by: Yvonne on April 30, 2012
Organization and presentation!
Review by: kim on April 25, 2012
Educational and informative
Review by: Bonnie on April 18, 2012
Relevant information no matter where you work as an SLP.
Review by: Lynn on April 16, 2012
I enjoyed this article alot.
Review by: Kristen on April 16, 2012
It satisfies a requirement and I am pleased that it was explained so nicely
Review by: Wanda on April 12, 2012
Review by: Alaina on April 11, 2012
The course had a lot of detail and cited many resources making it factually based and offering places for where I can find information for my organization; however, there were a lot of statistics and it is difficult to remember that many numbers and figures presented at one time.
Review by: Brooke on April 1, 2012
The course providede useful information on Health literacy.
Review by: Dianne on March 25, 2012
Provided current information in relation to my field of work.
Review by: Melissa on February 18, 2012
it reviews real and scary problems
Review by: Kimberly on February 7, 2012
The material content is important for all workers in the health care settings.
Review by: Anna on February 3, 2012
Very thorough and excellent examples/scenarios provided
Review by: Ali on February 2, 2012
fact based info
Review by: Laurie on January 23, 2012
Very pertinent information for anyone working in a hospital/healthcare setting.
Review by: Renee on January 22, 2012
Not overly technical and easy to understand in a short amount of time.
Review by: Meaghan on January 16, 2012
Good usefulness for hospital setting
Review by: Kimberley on January 11, 2012
very useful information with details to support the specific point being reviewed
Review by: Carol on January 9, 2012
The information was broken down into logical units.
Review by: Evan on January 3, 2012
very informative
Review by: Christina on January 1, 2012
interesting, real life examples
Review by: Janet on December 31, 2011
The data collected on errors was frightening.
Review by: Linda on December 31, 2011
It addresses all aspects of the topic succinctly
Review by: Anna on December 30, 2011
Well organized
Review by: Rachel on December 30, 2011
I liked it's points on healthcare literacy.
Review by: Toni on December 30, 2011
Well presented; good combo of statistics and discussion.
Review by: michelle on December 29, 2011
Review by: Kathleen on December 29, 2011
Very thorough on the subject; well-organized and current. Provided a good overview of the current healthcare system, as well as many specifics.
Review by: Linda Jean on December 29, 2011
details of information presented will be useful to my daily application as a healthcare practitioner
Review by: Tiffany on December 29, 2011
Essential information for therapists in hospital setting.
Review by: valerie on December 29, 2011
Review by: holly on December 28, 2011
Review by: rusty on December 27, 2011
some information was difficult to glean from the material.
Review by: Lorena on December 27, 2011
Clear and to the point information.
Review by: Janet on December 26, 2011
well organized and good points
Review by: Jaime on December 26, 2011
interesting facts
Review by: Tina on December 26, 2011
Give great description and has help me to implement
Review by: Stacii on December 24, 2011
Well organized and written.
Review by: Cynthia on December 21, 2011
Review by: Carina on December 20, 2011
Being able to complete medical errors online!
Review by: Sharon on December 20, 2011
This information was clear and direct.
Review by: Devra on December 20, 2011
clearly presented, although not likely to change anything in my work
Review by: June on December 16, 2011
It pointed out relevance to speech pathologists.
Review by: Laura on December 14, 2011
useful info
Review by: Kym on December 10, 2011
The information provided is very appropriate in the hospital and SNF setting. Sometimes, the SLP is not an active member of the fall prevention team until after an event occurs. This information provided shows the importance of the SLP being apart of the fall prevention team prior to the event occurring.
Review by: Harneesh on December 10, 2011
Insightful presentation!
Review by: Vicki on December 10, 2011
Very informative, however, the course content could have been updated from 2010
Review by: Norma on December 5, 2011
clear and concise
Review by: Thao on December 4, 2011
some questions on the exam were not addressed in presentation
Review by: Samantha on December 4, 2011
usefull information for medical professionals
Review by: Daryl on November 29, 2011
Research and accuracy
Review by: Ashli on November 29, 2011
Brief and straight forward
Review by: Francia on November 29, 2011
Course content, sequence of presentacion and the references utilized.
Review by: Robert on November 27, 2011
The data corresponding to costs and safety.
Review by: Cecilia on November 24, 2011
Wonderful information!!!
Review by: Sarah on November 24, 2011
That I was able to pace myself...re-read if necessary prior to exam.
Review by: Lesa on November 16, 2011
Most of information clear and the way it was presented it made me reflect on my current work environment to continue to insure that everyone participates in the prevention of medical errors for patient safety.
Review by: Kimberly on November 14, 2011
The content and quality of information!
Review by: Julie on November 10, 2011
current information
Review by: Lori on November 9, 2011
Up to date information, organized, and well presented in print form.
Review by: Susan on November 8, 2011
Patient safety is critical in the healthcare environment. Learning from other industries, such as aviation, must continue.
Review by: Margaret on November 7, 2011
Important topic, but text is not well-edited.
Review by: Carrie on October 21, 2011
Very well presented. Startling information and statistics.
Review by: Jennifer on October 20, 2011
-the number of statistics and level of background information
Review by: Cortney on October 13, 2011
Concise and articulate.
Review by: Nancy. L. on October 5, 2011
It was very helpful and informative. Prevention of Medical Errors are very important. It is nice that every effort is made to prevent all of them, and.or at very least, reduce medical errors by 50%.
Review by: Adriana on October 2, 2011
1)exam could be previewed 2)good examples in text for SLP participation 3)historical perspective provided

Course Information

This is a Text course published on April 26, 2010 which you can save and print.

Review Technical Requirements

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Course Presenter

paul r rao

Paul R. Rao, Ph.D., CCC-SLP

Dr. Paul Rao is the Vice President of Clinical Services, Quality, and Compliance at the National Rehabilitation Hospital (NRH) in Washington, D.C.. In addition, Dr. Rao is the Privacy Officer Liaison and HIPAA Coordinator. Dr. Rao is a Visiting Professor at the University of Maryland and a CARF rehab hospital surveyor and in 2000 became a Certified Professional in Healthcare Quality and a Certified Healthcare Executive. Dr. Rao received his Bachelors Degree in Philosophy from St. Vincent College in Latrobe, PA., his Masters in Speech Pathology from Catholic University in Washington, D.C., and his Ph.D. in Hearing and Speech Science from the University of Maryland in College Park, Maryland.

Disclosure: Instructor Disclosure: Not available. The content for this program was developed and published prior to the ASHA Continuing Education Board requiring instructional personnel to provide financial and nonfinancial disclosure statements.

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