This course equips hearing healthcare professionals with key change management models to navigate transformations at individual, organizational, and system levels. It emphasizes application of these frameworks to tackle challenges like reducing readmissions. It also highlights the critical role of psychological safety and the ABCs of Change (Awareness, Buy-In, Competence, Support) to foster sustained adoption of change in dynamic healthcare settings.
On Demand
Course Type: Video, Text
CEUs/Hours Offered: ASHA/0.15 Introductory, Related; IACET/0.2; SAC/1.5
Course Preview
Watch the first six minutes of the course. Register for immediate access to the full course, which will also appear on your Pending Courses page.
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Learning Outcomes
- After this course, participants will be able to list 3 key change management models and frameworks, distinguishing between individual, organizational, and system-level approaches in hearing healthcare.
- After this course, participants will be able to describe how to apply relevant change models to specific hearing healthcare challenges.
- After this course, participants will be able to explain the importance of psychological safety in sustaining change and the emerging role of artificial intelligence in change management in hearing healthcare.
Course created on December 8, 2025
Agenda
| 0-10 Minutes | Introuduction and Why Change Matters |
| 10-20 Minutes | Individual Change Models |
| 20-30 Minutes | Organizational and System Models |
| 30-40 Minutes | Implementation and Integration |
| 40-50 Minutes | Case Study: Application and Tools |
| 50-60 Minutes | ABCs of Change |
| 60-70 Minutes | Managing Resistance |
| 70-85 Minutes | Psychological Safety and Sustainment; Role of Artificial Intelligence |
| 85-90 Minutes | Call to Action, Summary |
Reviews
172 ReviewsPresented By
Robin Arthur
PsyD
Dr. Robin T. Arthur is a licensed clinical and consulting psychologist with more than 30 years of experience in mental health, healthcare leadership, and organizational development. Formerly a faculty member of the University of Cincinnati College of Medicine and Chief of Psychology at the Lindner Center of HOPE, she helped establish a nationally recognized mental health hospital.
Dr. Arthur earned her doctorate in clinical psychology from Xavier University and completed postdoctoral studies in neuropsychology at the University of Cincinnati. She specializes in translating psychological science into practical leadership strategies that enhance communication, emotional intelligence, and stress management in healthcare settings to enhance patient care.
A recipient of the Distinguished Psychologist Award from the Ohio Psychological Association, Dr. Arthur develops and delivers continuing education programs nationwide. Her evidence-based, engaging style makes complex behavioral concepts accessible and immediately applicable in clinical and professional practice.
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Financial: Robin Arthur received an honorarium for presenting this course. She is the owner of a private practice that provides psychological services and consulting. Non-financial: Robin Arthur has no relevant non-financial relationships to disclose.
Sponsor Disclosure: This Course is presented by SpeechPathology.com, a Continued site.
Content Disclosure: This learning event does not focus exclusively on any specific product or service.
Course participation information
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NOTE: Full attendance for all courses is mandatory. For self-study courses, this includes reading the full text, listening to the full audio recording, or watching the complete video, as appropriate for the format of the course.
Passing an online exam and completing a course evaluation will be required to earn continuing education credit.
Live Webinars allow presenter and participant interaction. The exam and course evaluation for these courses must be completed within 7 days of the event.
On-demand courses include texts, video and audio recordings of live webinars, and multimedia formats. The exam and course evaluation for on-demand courses must be completed within 30 days of course registration.
To participate in the course, complete the exam and course evaluation, and earn continuing education credit, you must be a SpeechPathology.com member. Participants must complete the entire course; partial credit is not allowed.
SpeechPathology.com is committed to ensuring accessibility to the widest possible audience. We are continually improving the user experience for everyone. If you have questions, requests, or would like to report an accessibility-related issue, please email [email protected]. We will review your request and respond in a timely manner.
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American Speech-Language-Hearing Assn.
Introductory Level
0.15 ASHA CEUs
International Association for Continuing Education and Training
Continued, LLC, DBA SpeechPathology.com, is accredited by the International Association for Continuing Education and Training (IACET). Continued complies with the ANSI/IACET Standard, which is recognized internationally as a standard of excellence in instructional practices. As a result of this accreditation, Continued is authorized to issue the IACET CEU. continued, LLC, is authorized by IACET to offer 0.20 CEUs for this program.
Speech-Language and Audiology Canada
Clinically certified members of Speech-Language and Audiology Canada (SAC) can accumulate continuing education equivalents (CEEs) for their participation with SpeechPathology.com. One hour of coursework equals 1 CEE. All SAC members are encouraged to participate in on-going education.